Michael Lopez
Information Technology Field Engineer at Scion Computers- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA Project+
CompTIADec, 2020- Oct, 2024 -
CompTIA Linux+
CompTIAMar, 2019- Oct, 2024 -
Microsoft Certified Solutions Associate (MCSA)
MicrosoftMar, 2017- Oct, 2024 -
CompTIA Mobility+
CompTIANov, 2016- Oct, 2024 -
CompTIA A+
CompTIAFeb, 2019- Oct, 2024 -
Amazon Web Services Cloud Practitioner
AmazonSep, 2019- Oct, 2024 -
Amazon Web Services SysOps Administrator - Associate
AmazonFeb, 2021- Oct, 2024 -
CompTIA Cloud+
CompTIANov, 2020- Oct, 2024 -
CompTIA Security+
CompTIAApr, 2017- Oct, 2024 -
Cisco Certified Entry Networking Technician (CCENT)
CiscoMay, 2016- Oct, 2024
Experience
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Scion Computers
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Information Technology Field Engineer
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Jan 2023 - Present
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Intermountain Packing, LLC
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United States
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Food Production
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1 - 100 Employee
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IT Manager
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Feb 2022 - Jan 2023
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College of Eastern Idaho
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United States
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Higher Education
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100 - 200 Employee
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IT Systems Engineer
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Jan 2021 - Feb 2022
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IT Systems Technician
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May 2019 - Dec 2020
Install, test, and troubleshoot hardware and software requests from employeesProvided over the phone support for multiple platforms of service provided by the institutionProvide off-site support for the institution in a three-week rotationHelp maintain and input students and faculty into our Colleague ERP system Assist students and faculty in the LMS system provide by the institution
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College of Eastern Idaho IT Support Tech
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Sep 2016 - May 2019
Started as a college work study moved up to a permanent full-time positionHelp Desk member for a college of more than 1000+ students and 300+ facultyProvide customer support for end users with reset of passwords, logon credentials, and other computer application assistanceIncreased the security measures throughout the campus with the installation of security equipmentTrained faculty and staff in the use of computer applications offered by the institutionAssist in the planning and implementation of client specific equipment, hardware and software
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Education
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Western Governors University
Bachelor's degree, Cloud Computing -
Eastern Idaho Technical College
Associate's degree, Computer Networking Technology