Michael Lopez

Associate Technical Account Manager at designDATA
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Microsoft PowerPoint (Office 2016)
    Microsoft
    Apr, 2021
    - Sep, 2024
  • Microsoft Excel (Office 2016)
    Microsoft
    Mar, 2021
    - Sep, 2024
  • Microsoft Outlook (Office 2016)
    Microsoft
    Mar, 2021
    - Sep, 2024
  • Microsoft Word (Office 2016)
    Microsoft
    Mar, 2021
    - Sep, 2024
  • System Administration and IT Infrastructure Services
    Coursera
    Oct, 2019
    - Sep, 2024
  • Google IT Support Specialization
    Coursera
    Oct, 2019
    - Sep, 2024
  • IT Security: Defense against the digital dark arts
    Coursera
    Oct, 2019
    - Sep, 2024
  • Operating Systems and You: Becoming a Power User
    Coursera
    Aug, 2019
    - Sep, 2024
  • Technical Support Fundamentals
    Coursera
    Jul, 2019
    - Sep, 2024
  • The Bits and Bytes of Computer Networking
    Coursera
    Jul, 2019
    - Sep, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Jun, 2020
    - Sep, 2024
  • Microsoft 365 Certified: Teams Administrator Associate
    Microsoft
    Jun, 2022
    - Sep, 2024

Experience

  • designDATA
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Associate Technical Account Manager
      • Feb 2023 - Present

      The Associate Technical Account Manager is responsible for working closely with our customers, building relationships with them and helping them achieve their technical goals and overcome technical challenges.

    • End User Support Specialist
      • Jul 2020 - Feb 2023

      I work with my team to provide great customer service through troubleshooting and resolving hardware, software, and network related issues!

  • Maggiano's Little Italy
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Lead Teammate
      • Aug 2015 - Jul 2020
  • Chipotle Mexican Grill
    • United States
    • Restaurants
    • 700 & Above Employee
    • Kitchen Manager
      • May 2012 - Aug 2015

Education

  • Per Scholas
    A+ and Network+ Certifications, Information Technology and Networking
    2020 - 2020
  • Montgomery College
    Computer Science
  • Northwood High School
    High School Diploma
    2007 - 2011

Community

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