Michael Leonard

at Advizex
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Contact Information
us****@****om
(386) 825-5501
Location
Cleveland, Ohio, United States, US

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Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
      • Oct 2021 - Present

      • Nov 2018 - Oct 2021

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Sr. Systems Engineer
      • May 2016 - Nov 2018

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Sr. Systems Engineer
      • Jun 2015 - May 2016

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Network Administrator
      • May 2013 - Jun 2015

    • United States
    • Information Technology & Services
    • System Engineer I
      • Jun 2012 - May 2013

    • United States
    • Law Practice
    • 400 - 500 Employee
    • PC Support Specialist II
      • Aug 2011 - Jun 2012

    • United States
    • Insurance
    • 300 - 400 Employee
    • Service desk Specialist
      • Apr 2009 - Aug 2011

      Help Desk support (primarily tier 1 and 2); Approximately 150 calls/tickets addressed weekly via telephone/remote connection; Configuration of desktops and laptops; Active directory maintenance; Exchange 2003 and 2007 maintenance; primary contact for Verizon wireless and BES maintenance and upkeep; WEBSense (website filter) management; Barracuda (spam filter) configuration and searching (for non spam items); Help desk technician (for 250 people (utilizing "help star"); various IP/network related troubleshooting; Terminal server upkeep; Primary point of contact between all vendors; ESX experience; Webex support, training, and account configuration; Work flow analysis for help desk; Phone system implementation (NEC phone system), phone cross connects and punch downs. Show less

    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Configurations Specialist
      • Mar 2008 - Apr 2009

      Computer configuration including hardware and software installation and setup; onsite deployments, imaging, data migration, Lotus notes and outlook setup/configurations. Computer configuration including hardware and software installation and setup; onsite deployments, imaging, data migration, Lotus notes and outlook setup/configurations.

Education

  • University of Mount Union
    B.S., Cognitive and Behavioral Neuroscience
    2003 - 2007
  • Padua Franciscan High School
    1999 - 2003

Community

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