Michael Leonard
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Bio
Experience
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Advizex
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Oct 2021 - Present
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Nov 2018 - Oct 2021
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Equity Trust Company
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United States
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Financial Services
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200 - 300 Employee
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Sr. Systems Engineer
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May 2016 - Nov 2018
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Shiloh Industries
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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Sr. Systems Engineer
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Jun 2015 - May 2016
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Equity Trust Company
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United States
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Financial Services
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200 - 300 Employee
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Network Administrator
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May 2013 - Jun 2015
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Paragrid, Inc. - now part of EvolveIP!
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United States
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Information Technology & Services
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System Engineer I
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Jun 2012 - May 2013
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Weltman, Weinberg & Reis Co., LPA
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United States
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Law Practice
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400 - 500 Employee
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PC Support Specialist II
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Aug 2011 - Jun 2012
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Oswald Companies
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United States
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Insurance
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300 - 400 Employee
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Service desk Specialist
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Apr 2009 - Aug 2011
Help Desk support (primarily tier 1 and 2); Approximately 150 calls/tickets addressed weekly via telephone/remote connection; Configuration of desktops and laptops; Active directory maintenance; Exchange 2003 and 2007 maintenance; primary contact for Verizon wireless and BES maintenance and upkeep; WEBSense (website filter) management; Barracuda (spam filter) configuration and searching (for non spam items); Help desk technician (for 250 people (utilizing "help star"); various IP/network related troubleshooting; Terminal server upkeep; Primary point of contact between all vendors; ESX experience; Webex support, training, and account configuration; Work flow analysis for help desk; Phone system implementation (NEC phone system), phone cross connects and punch downs. Show less
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MCPC
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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Configurations Specialist
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Mar 2008 - Apr 2009
Computer configuration including hardware and software installation and setup; onsite deployments, imaging, data migration, Lotus notes and outlook setup/configurations. Computer configuration including hardware and software installation and setup; onsite deployments, imaging, data migration, Lotus notes and outlook setup/configurations.
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Education
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University of Mount Union
B.S., Cognitive and Behavioral Neuroscience -
Padua Franciscan High School