Experience

Tradeshift

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• Senior Engagement Manager

  • Sep 2019 - Present

  Project Advisor, Project Manager and Solution Consultant for many clients such as CMA-CGM, SODEXO, EIFFAGE, AIR FRANCE KLM, L’OREAL, VEOLIA, SUEZ, CN RAILS, ACCOR… - Plan, coordinate, and implement 3-4 projects simultaneously for global enterprise customers - Advise on how to integrate ERP, implement best practices, and achieve maximum value from the solution - Ensure customer success by coordinating Product, Sales, Support, and Professional Services - Achieve customer needs through design, development, testing, go-live, and hypercare - Ensure that projects are delivered on-time and within budget - Provide support in configuring the platform (solution consultant) - Contribute to the training of the team's new members (knowledge transfer) - Improve internal process efficiency by contributing to the development of Professional Services methodology Show less



Galeries Lafayette

• France
• Retail
• 700 & Above Employee

• Chef de projet senior

  • Jan 2012 - Aug 2019

  Pilotage de projet : - cadrage du projet (ROI, cahier des charges, gestion appels d'offres) - support AMOA sur la conduite du changement et la définition des nouveaux processus métier - mise en œuvre du projet - établissement des plannings et suivi des charges - management des ressources (développement et expertise fonctionnelle) - mobilisation et suivi des moyens budgétaires - coordination et pilotage des équipes internes et externes Expertise fonctionnelle : - comptabilité - gestion des achats et négociations fournisseurs- marketing et relation client Show less

• Expert fonctionnel

  • Jun 2011 - Mar 2012



Logica

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Chef de projet

  • Feb 2007 - Jun 2011



2J média

• Chef de projet

  • Jul 2005 - Feb 2007