Experience

Piko Interactive LLC

• United States
• Software Development
• 1 - 100 Employee

• Ecommerce Associative

  • Nov 2020 - Present

  Ensure customer orders are assembled and shipped out in a timely matter to maintain customer trust and satisfaction. Respond to customer emails, concerns, and general inquiries appropriately while maintaining a professional tone and presence. Maintain records of inventory, company-related documents, and information. Ensure the quality of products are upheld to company standard, and customer satisfaction. Handling the purchase of potential inventory and establishing connections for future dealings. Assembling made-to-order products, and communicating with my employer about inventory shortages or quality control issues. Show less



The Rattler

• United States
• Newspaper Publishing
• 1 - 100 Employee

• Advertising Manager

  • Aug 2020 - Feb 2021

  Establish client relations with local businesses or university departments to facilitate the purchasing of ad space. Assisting with the distribution of physical papers to both faculty and students. Utilize Adobe Photoshop and Adobe InDesign for the creation of advertisements for university departments and businesses. Collaborate with co-workers in the content creation for The Rattler's social media platforms. Meet the necessary deadlines for review and distribution. Communicate with supervisors on concerns, ideas, or edits relating to the Advertising Manger’s job responsibilities. Show less



North Park Lexus of San Antonio

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Valet/Porter

  • Oct 2020 - Jan 2021

  Ensuring the cleanliness of vehicles to meet the company’s standards for customers. Assisting team members with daily operations relating to cleaning, organizing, and preparing for next-day operations. Working in a high-volume of customer vehicles in an appropriate manner of time. Collaborating with team members in various roles to meet customer satisfaction. Ensuring the cleanliness of vehicles to meet the company’s standards for customers. Assisting team members with daily operations relating to cleaning, organizing, and preparing for next-day operations. Working in a high-volume of customer vehicles in an appropriate manner of time. Collaborating with team members in various roles to meet customer satisfaction.



Dunkin'

• United States
• Food and Beverage Services
• 700 & Above Employee

• Crew Member

  • Sep 2020 - Oct 2020

  Maintain cleanliness standards for the preparation of food in a safe manner. Ensure stations occupied are thoroughly cleaned for the use of other team members. Communicate with customers and team members to ensure orders are produced in an effective manner. Assist with team members in times of high intensity and demand. Prepare the necessary materials and inventory for next-day operations. Assembling orders in a timely manner to meet company standards. Maintain cleanliness standards for the preparation of food in a safe manner. Ensure stations occupied are thoroughly cleaned for the use of other team members. Communicate with customers and team members to ensure orders are produced in an effective manner. Assist with team members in times of high intensity and demand. Prepare the necessary materials and inventory for next-day operations. Assembling orders in a timely manner to meet company standards.



City of San Antonio

• United States
• Government Administration
• 700 & Above Employee

• Summer Intern

  • Jun 2019 - Aug 2019

  Working with the City of San Antonio Development Services Department on updating their website, and working on community outreach through social media. Created graphics, images, posters, for department’s newsletters, Facebook posts, and customer outreach. Researched communication and outreach methods to propose and devise a communication plan/team for the department. Took photos for the department's annual report including (construction site visits, inspections of sites, etc.). Assisting in overlooking the department’sFacebook page, and community engagement. Created excel spreadsheets inputting all documents on the department’s website and cataloged them. Organized various files for the department including (department photos, brochures, documents, etc.) Show less



Cedars Meditteranean Restaraunt

• San Antonio, Texas Area

• Server

  • Jan 2019 - Feb 2019

  Attended guests attentively, taking down orders, filling drink orders, carrying food over to tables and overseeing "to-go" order prep. Cleaned guest area, and bathrooms by mopping, sweeping, and cleaning tables and windows. Restock tables, and "to-go" orders when needed. Attended guests attentively, taking down orders, filling drink orders, carrying food over to tables and overseeing "to-go" order prep. Cleaned guest area, and bathrooms by mopping, sweeping, and cleaning tables and windows. Restock tables, and "to-go" orders when needed.



City of San Antonio

• United States
• Government Administration
• 700 & Above Employee

• Summer Intern

  • Jun 2018 - Aug 2018

  Worked for the City of San Antonio Human Resources Department. Directed and edited “Job of The Week” videos, which were posted to social media outlets such as: youtube and facebook, for the purpose of recruiting for different positions in the city. Created flyers,images, and job cards in the online program Canva for the use of advertising jobs, recruiting potential employees, and highlighting upcoming events. Trained others on how to use the programs canva and imovie for the future creation of content. Underwent HIPAA (Health Insurance Portability & Accountability Act) training to be certified in working with and transporting confidential health information of other employees with supervision. Directed and edited the “Summer Youth Employment Program” interview video, interviewing various summer youth in the program and also advertising teens in the future to take part in the program. Show less



City of San Antonio

• United States
• Government Administration
• 700 & Above Employee

• Summer Intern

  • Jun 2017 - Aug 2017

  Work alongside Public Engagement Officer with coordinating day-to-day public relations responsibilities, event management, public relations tasks and social media management for the department. Assisting Audio and Visual Team with Public Access filming, Facebook live for major events such as: 2017-2019 Mayor and City Council inauguration, City of San Antonio Charter for Compassion, Proclamation in Support of Paris Climate Act, and San Antonio official registered trademark of Military City, USA® announcement. Assist with media coordination, pitching and building relationships with local media. Assist with managing the City of San Antonio social media channels-- Facebook, Twitter and Instagram, with more than 150,000 followers and a yearly reach of more than two million. Show less