Michael Lau

Global Leader, Human Factors at Insight Innovation Center
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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Experience

    • France
    • Design Services
    • 1 - 100 Employee
    • Global Leader, Human Factors
      • Jun 2023 - Present

      Chicago, Illinois, United States Helping companies solve their human factors product development challenges through informed user centered analysis and design and rigorous user testing.

    • Member
      • Oct 2012 - Present

      The AAMI Human Factors Engineering committee is responsible for authoring the HE75 standard and other technical resources related to human factors in the medical device development domain.

    • France
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Leader, Human Factors
      • Aug 2019 - Jun 2023

      Chicago, Illinois, United States Leading Human Factors efforts at the Insight Innovation Center, where I work on a wide variety of medical and drug delivery devices. Extensive experience in the design and development of wearable drug delivery devices. Human factors activities differ significantly depending on what stage of the development process one is at, the regulatory strategy, and the user population. Being able to support HF needs at every stage and maintain a view of the overall arc of a program is critical skill that… Show more Leading Human Factors efforts at the Insight Innovation Center, where I work on a wide variety of medical and drug delivery devices. Extensive experience in the design and development of wearable drug delivery devices. Human factors activities differ significantly depending on what stage of the development process one is at, the regulatory strategy, and the user population. Being able to support HF needs at every stage and maintain a view of the overall arc of a program is critical skill that enables positive and successful user experiences. After 31 years as an independent innovation consultant, Insight has been acquired by Nemera to complete its offering as an end to end provider of Innovation through commercialization of drug delivery and medical devices. Nemera is a leading global development partner of the pharmaceutical industry from design research to clinical supply, leading into commercial manufacturing of both proprietary IP and contract development. Nemera's vision is to be the most patient-centric drug delivery device company. Nemera offers a comprehensive portfolio of products and services across ophthalmology, nasal, inhalation, dermal, transdermal and parenteral delivery. Nemera’s vision is to be the most patient-centric drug delivery device company. Nemera always puts patients first, providing high-quality solutions that have a demonstrable impact on patients’ health, including off-the-shelf innovative systems, customized design development and GMP contract manufacturing. Show less

    • France
    • Design Services
    • 1 - 100 Employee
    • Director of Human Factors
      • Jun 2016 - Jul 2019

      Chicago Insight is a design innovation consultancy. We uncover game-changing opportunities for our clients, innovate the technologies and experiences that enable them, and drive their development through commercialization. Our work spans dozens of industries, and we've helped deliver better business outcomes for start-ups to market leaders around the world. I lead the human factors team in integrating user needs in new product development at Insight to design products that are intuitive, safe… Show more Insight is a design innovation consultancy. We uncover game-changing opportunities for our clients, innovate the technologies and experiences that enable them, and drive their development through commercialization. Our work spans dozens of industries, and we've helped deliver better business outcomes for start-ups to market leaders around the world. I lead the human factors team in integrating user needs in new product development at Insight to design products that are intuitive, safe, and allow users to meet their goals and needs effectively. I am a steadfast advocate of the user and work closely with the many different design and development professionals it takes to create products that reflect this viewpoint. Our team employs strategically selected human factors methods and techniques at different points along the design and development process. These include, but are not limited to, contextual inquiry, heuristic evaluations, formative and validation usability testing, risk analysis of use error, anthropometric analysis, and biomechanical evaluations. I specialize in medical devices and work with many global manufacturers on a variety of products for hospital and in-home applications. This regulated industry requires up to date knowledge of human factors standards and guidelines. We operate in an ISO 13485 certified environment. www.insightpd.com

    • Principal Human Factors Engineer
      • Oct 2014 - Jun 2016

      Chicago

    • Senior Human Factors Engineer
      • Apr 2012 - Sep 2014

      Chicago

    • Managing Consultant
      • Sep 2008 - Dec 2010

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Student Instructor
      • 2007 - 2009

Education

  • University of Michigan
    PhD, Industrial & Operations Engineering, Human Factors, Ergonomics
    2004 - 2010
  • University of Michigan
    M.S., Industrial & Operations Engineering
    2002 - 2004
  • University of Waterloo
    B.Sc. (Hon.), Kinesiology, Ergonomics, Human Resources Management
    1997 - 2002
  • Woburn CI

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