Experience

Australian Centre for the Prevention of Cervical Cancer

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Director Digital Health

  • Oct 2021 - Present

  As the Director Digital Health at Australian Centre for the Prevention of Cervical Cancer (ACPCC), my role is to oversee the functionality and security of all internal ACPCC ICT infrastructure, products, systems, and processes. Working closely with the business, my team and I will leverage the organisation’s capabilities in building new opportunities in cancer screening and immunisation registers within Australia and offshore. Together, we will manage the delivery of digital health programs and projects in line with the ACPCC Strategic Plan. Show less



St Vincent's Health Australia

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Digital Platform Manager

  • Mar 2019 - Sep 2021

  Lead the improvement of SVHA’s Digital Platform Transformation and ITSM Service Management processes, including Capacity Management, Availability Management and IT Service Continuity Management by partnering with internal resources and strategic vendors. Lead the improvement of SVHA’s Digital Platform Transformation and ITSM Service Management processes, including Capacity Management, Availability Management and IT Service Continuity Management by partnering with internal resources and strategic vendors.



illion

• Australia
• Financial Services
• 400 - 500 Employee

• General Manager – Enterprise Operations & Service Delivery

  • Oct 2018 - Mar 2019

  Delivering high quality, innovative, cost effective technology strategies in support of the corporate business and technology architectures. Ensuring a stable environment for our existing internal and external customers, while providing the agility to onboard new customers while adapting to emerging market trends and demands. Drive a passion to keep our data safe, private and yet available to provide valuable products for our customers. Delivering high quality, innovative, cost effective technology strategies in support of the corporate business and technology architectures. Ensuring a stable environment for our existing internal and external customers, while providing the agility to onboard new customers while adapting to emerging market trends and demands. Drive a passion to keep our data safe, private and yet available to provide valuable products for our customers.



Cabrini HEALTH

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• BTS Operations Manager

  • Feb 2017 - Oct 2018

  The Infrastructure & Operations Manager role was responsible for the Operations team effective execution of Cabrini ICT environment including: • Managing and supporting a shared infrastructure, clinical applications and partners (vendors) to ensure that agreed service levels are met or exceeded. • Ensuring that all services are provided cost effectively and maximum value is derived from the infrastructure and clinical application available. • Leveraging technology advancements (e.g., mobility, Cloud) to both effectively exploit opportunities and mitigate risks presented by Cabrini’s interconnected eco-system. Show less



Devondale Murray Goulburn

• Australia
• Dairy Product Manufacturing
• 200 - 300 Employee

• IT Enterprise Infrastructure & Operations Manager

  • Jan 2015 - Jan 2017

  Responsibilities: The Enterprise Infrastructure Manager’s role is to plan, organize, and managed a team of 28 staff to ensure the stable operation of the organization’s IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications, and telecommunications systems. Key Achievements: * Comprehensive infrastructure reviewed of the infrastructure environment, including staffing levels, internal skills sets, suppliers & partners relationships. * Restructured the operational department focus on delivery and business outcomes including hiring of better capable staff. * In conjunction with the CIO developed an IT Strategy Roadmap and IT Infrastructure Roadmap for the next 3 years. The first phase “Fix the Basics” of the strategy have been funded and successfully implemented. * Rollout corporate and guest Wi-Fi to all plant sites. * Rollout of Skype for Business to 2000 users, * Established Express Routes into Azure and O365, including the gateways to migrate to O365 & ADFS. * Establishing a outsource Managed Service Contract with high availability (HA) and for the new SAP HANA and Intel environments. * Architectural Plant “Blue Print” for Corporate and Manufacturing sites within Murray Goulburn, to assist with the rapid growth and automation. * Reduce the company’s risk profile by implementing “Single-Sign-On” for a number of internal systems, like SAP and also external systems like, Success Factors, Service Now, Quest, etc. * Established an IT Security Governance Framework, addressing BCP requirement, security risks and DR activities * Implemented Video conferencing across the company, resulting a saving of $0.5 million dollars in travel costs per year. * Establish a service delivery framework to better work with our suppliers and assist fault resolution. * Manage the overall budget within the IT Department, Opex $30 million and Capex $15 million Show less



O-I

• United States
• Glass, Ceramics and Concrete Manufacturing
• 700 & Above Employee

• Regional Operations Manager - Asia Pacific

  • Sep 2010 - Oct 2014

  Responsibilities:============* Merger & Acquisitions (M&A) activities in Malaysia and Vietnam, including overseeing teams to execute activities.* People leadership - managing a team of 24 staff, with 6 direct reports, across Asia Pacific, (NZ, Australia, China, Malaysia, Vietnam & Indonesia), skills including Service Desk, Infrastructure, Network and Project Manager staff plus, DotNet and JAVA developers. * Managed the operational & capital budgets within the IT department.* Lead and managed new infrastructure projects and manufacturing application improvements on time and in budget.* Develop collaborative partnerships (internal and external) to improve business, excellent development of vendor and client relationships.Key Achievements:===============* Managed the 2013 & 2104 IT Asia Pacific Operating budget, approx. $7 million, including Capital projects of $1 million dollars. Delivered a target reduction of 9% on 2013 Opex budget.* Developed and deployed DotNet & JAVA manufacturing applications within the business.* Managed the integration of M&A activities in China, this involved integrating the new sites to O-I network and standards. * Implemented a regional MDM (Mobile Device Management) solution for the business, rolling out 250 iPhones with corporate policies.* Successfully migrated the Global MPLS network from BT to AT&T, over 100 MPLS sites plus 150 DSL sites migrated within a 6 month period. This also included Network Based DMZs to cater for cloud services, like email, browsing, B2B and voice.* Successfully deployed Cisco IP Telephony system across five sites within Australia, over 1000 handsets deployed, including centralised reception, soft-phone to laptops and web directory.* Implementation of new office Corporate Office in Shanghai in 2010.* Project managed and successfully reviewed and upgraded of all LAN environments within Asia, a total of 12 plants. Show less

• Global Manager – Perimeter Security

  • Jan 2007 - Sep 2010

  Responsibilities:============* Managed a team of 8 across four regions, (LA, NA, EU & APAC).* Designed, implemented and operated O-I’s global security infrastructure with respect to perimeter security. The DMZ infrastructure is aimed at minimising exposure of the company’s network and facilities to external parties* Managed O-I’s service providers and optimize O-I’s total cost of ownership while providing a secure information technology service management.* Managed security breaches and ensure minimum exposure and impact on the Company’s global IT facilities.* Developed, managed and maintained a global Disaster Recovery Plan for the DMZs and perimeter devices meeting the business continuity requirements. Ensure that disaster recovery procedures are implemented and tested.Key Achievements:===============* Managed the 2007, 2008, 2009 IT Operating Budget, approx. $8 - $10 million dollars including delivered target savings of 5% yearly.* Designed a managed Enterprise DMZ solution and strategy for O-I, enabling the consolidations of nine different solutions to one global outcome.* In 2007, outsourcing of O-I’s Wide Area Network (WAN), Messaging & Internet services, this including over 300 sites globally in 21 countries and with three managed DMZ providing the following services; email, browsing, remote access, B2B, secure access to over 12,000 employees. The contract was for 5 years, total value of USD$38 million.* Contracts negotiated, new enterprise global solution for DMZ, Remote Access, GWAN including QOS and Application monitoring.* Written a number of global policies, such as Remote Access Policy, Internet Usage Policy. Show less

• Computer & Operations Manager – Asia Pacific

  • Nov 2003 - Dec 2006

  Responsibilities:============* Managed 18 staff operational and technical across the Asia Pacific Region.* Provided leadership and direction to Computer Operations Support Officers and remote Plant IT support staff ensuring that a Customer Service focus is always maintained.* Sarbanes-Oxley (SOX) ensure that standards and procedures and in place and comply with internal and external audits.* Set strategic operational and direction for the organisation that enable the company and its staff to take advantage of the advancing technologies, like IP Telephony, Remote Office, Business Warehouse, Portals, B2B, which will add commercial value,* Vendor Relationship & Management, negotiation for new and existing contractual arrangement including understanding commercial and legal elements of contracts.Key Achievements:===============* Managing the 2006 IT Operating, approx $5.0 million dollars and IT Capital projects in excess of $8.0 million dollars and planed the 2007 IT Operating and Capital budgets,* Project Zed – Planning the migration of the “Data Centre” from Hawthorn to Zurich,* Successfully implementation of IBM SAN, P Series Servers with AIX and Tivoli Storage Manager (TSM),* Successfully achieved 2004, 2005 & 2006 Sarbanes-Oxley IT compliance.* Negotiated new SANS with IBM, including the managed all contracts and leasing schedules with legal departments, this process reduce the interest rate to equal bank rates,* Piloting ISM technology, this is “Thin Client” browser based technology within the manufacturing plants,* Expanded the Helpdesk to manage 3500 customers and 1600 devices, in 5 countries within Asia Pacific, and providing a 7 day 24 hour level of service,* Design, managed, implemented and maintained a Desktop, Laptop and Servers SOE (Standard Operating Environment) for all sites. This was a $1.4 million project,* Established numerous procedures e.g. Incident handling procedures, On-call and Data Back-up procedures. Show less

• Infrastructure & Security Manager - Asia Pacific

  • Sep 1999 - Oct 2003

  Key Achievements - Security:=======================* Successfully reviewed the IT Business needs with respect to Business Continuity Planning, including the documenting of an IT BCP and DR Plan,* Successfully implemented a Disaster Recovery Plan at a 2nd site for the companies ERP systems,* Documented & implemented numerous security policies including Risk Assessment Policies, Anti Virus Policies, Password Policies, Internet Policies, DMZ & Firewalls Policies, etc* Technically designed & executed a reliable, scaleable Internet Topology (costing $1.0 million) platform structure for future B2B, ASN etc. This was known as the HAS Project, (High Availability, Secure Internet).Key Achievements - Telecommunication:================================* I successfully managed large operating ($5M +) and capital budgets ($2M+),* Saved $2.6 million over 3 years in operation expenses by renegotiating the existing Telecommunications contracts, this included Data, Voice, Video and Mobiles contracts,* Established close working relationships with SAP, KPMG, Telstra, Primus, Optus, Ericsson, Clayton UTZ, Logical, Dimension Data, NCR, Equant, BT Ignite, British Telecom, Call Processing, just to name a few,* Implemented new PABX (Ericsson MD110) in New Zealand Glass and Shanghai Glass, project costs of $500,000 each. Show less



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Pre – Sales Consultant

  • Jan 1997 - Sep 1999

  Responsibilities: ============ * Managing and support key Telstra customers with spend over $5.0 million dollars. * Pre-sales and Strategic management functions by understanding a customers business requirements, objectives and future directions. This often involved examining existing environments and selecting a solution that best fits the customer’s objectives, * Implementation of Solution by providing Telstra solution(s) that will best fit the customer’s objectives, * Post Sales: evaluating customer’s expectations and the solution, * Interpretation of complex scenarios/solutions and be able to present a simplified explanation to staff and customers, * Regular liaison with internal staff such as Account Managers, Directors, Product and Project Managers, Engineers & Technicians, * Regular liaison with external suppliers such as IBM Global, Advantra, Com Tech, CNI, BHP IT, NEC, Ericsson, Nortel etc. Key Achievements: =============== * Mayne Nickless Ltd, Tender Response for WAN Data network. This $4.8 million project involved a “Service Level Agreement” solution with a menu design selection for 211 sites nationally, * Shell - working with the Shell Outsourcing Team (SOT). Estimating and analysing the actual and theoretical SOT profitability down to each site level and determining the overall Team/Project costs, * WAN/LAN Frame Relay & ISDN designs solutions for: a) BMW’s Dealer Network - 120 sites ($1.2 million project) b) ACI Glass Packaging - Business Continuity c) Unidrive with Voice over Frame Relay ($0.28 million project) d) Mercedes-Benz with ISDN Back Up. ($0.4 million project), * Manage all Intranet / Extranet solutions for ISS Express, MainFrieght, LEP International, Maccon Distribution and The Bailey Group, * Design and implementation of 13xxxx networks for Mercedes-Benz Ltd (included 40 answering points nationally). A $0.25 million project, Show less