Michael La Sala

Helpdesk Analyst at Haddon House Food Products, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Howell Township, New Jersey, United States, JE
Skills

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Bio

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Credentials

  • CompTIA A+ ce Certification
    CompTIA
    Jul, 2018
    - Oct, 2024

Experience

  • Haddon House Food Products, Inc.
    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Helpdesk Analyst
      • Nov 2013 - Present

  • Avalue Technology
    • Taiwan
    • Computer Hardware Manufacturing
    • 100 - 200 Employee
    • Applications Engineer
      • Jul 2006 - May 2012

      Ensuring quality customer service in all aspects of product handling and advanced hands-on service for complex issues Providing Customer Support for embedded systems via email and phone communication Completing custom hardware and software integrations to customer specifications, including programming and installation of custom BIOS Coordinating RMA process with international customers, and company headquarters in Taiwan Ensuring quality customer service in all aspects of product handling and advanced hands-on service for complex issues Providing Customer Support for embedded systems via email and phone communication Completing custom hardware and software integrations to customer specifications, including programming and installation of custom BIOS Coordinating RMA process with international customers, and company headquarters in Taiwan

  • Aurora Multimedia Corp.
    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Tester
      • 2012 - 2012

      Testing functionality of multimedia processing equipment Documenting test procedures Repairing returned products Completing assembly and programming of products Testing functionality of multimedia processing equipment Documenting test procedures Repairing returned products Completing assembly and programming of products

Education

  • The Chubb Institute
    Diploma, Computer Technical Support, and Network Engineering
    2000 - 2001
  • Institute of Audio Research
    Diploma, Audio Engineering
    1996 - 1997

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