Michael Selby
Sr. QA Analyst at tapQA- Claim this Profile
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Topline Score
Bio
Credentials
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Certified ScrumMaster
Scrum AllianceJun, 2016- Oct, 2024 -
Certificate in General Insurance
Insurance Institute of America -
Certified Software Test Professional (CSTP)
International Institute for Software Testing (IIST) -
Certified Test Manager (CTM)
International Institute for Software Testing (IIST)
Experience
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tapQA
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United States
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Information Technology & Services
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1 - 100 Employee
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Sr. QA Analyst
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Aug 2017 - Present
-- Client: Design Center, Inc. August 2017 - October 2017-- Provided QA process direction and support working closely with the QA Manager.-- Participated in Agile activities offering improvement opportunities.-- Provided input into the selection of a test management tool and integration with the existing project management tool.-- Created test case examples and structure for testing resources.-- Created test cases for applications under test and executed test cases to provide metrics and coverage information.
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Blue Cross and Blue Shield of Minnesota
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United States
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Insurance
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700 & Above Employee
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Test Engineer
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Apr 2014 - Mar 2016
Performed and/or led all testing efforts for small projects to complex corporate initiatives including facilitating artifact review meetings and defect management.-- Provided test leadership for onshore and offshore resources from multiple vendors within the structure of a vendor sourcing model across several projects.-- Created test planning documentation for applications under test, including but not limited to test plans and test schedules.-- Established level of effort estimates for applications under test. -- Created test cases for applications / functions under test based on functional requirements and technical design documentation.-- Specified the definition of test data needs for the test cases to be performed.-- Performed the analysis of test environment setup for the test cases to be performed.-- Analyzed test results and documented defects and issues using defined processes.-- Collaborated in the process of generating metrics related to application quality. -- Assisted business stakeholders in the creation of user acceptance test cases.-- Fulfilled the Defect Manager and Project Coordinator roles for a major corporate initiative.
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Senior Test Lead
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Apr 2011 - Mar 2014
-- Guided onshore and offshore resources within the structure of a vendor sourcing model.-- Created and reviewed testing artifacts, including test plans, test cases, test results, and test summaries.-- Provided training and administrative support for testing resources and projects within ClearQuest.-- Assisted in the creation and population of a QA Knowledge Database for all applications within the IT QA COE.
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Senior Test Analyst
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Jan 2006 - Mar 2011
-- Provided test leadership for resources within the structure of a local vendor sourcing model.-- Worked with vendor partners to ensure resource turnover did not negatively impact testing efforts.-- Participated in the creation of the Disaster Recovery Plan.-- Created over 40 queries and provided reporting from a MS Access database until a production database could be established.-- Provided verification and approval for the SAP transport process.-- Only tester for production support and several projects across multiple application areas within our group (2006 – 2009).
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Travelers
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United States
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Insurance
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700 & Above Employee
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Senior Systems Analyst
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Jun 2000 - Jan 2006
Member of a team that designed, developed, and implemented a new client-server claims application from pencil and paper screens to a production model office. Supported several corporate initiatives through the development and maintenance of Lotus Notes databases. Created an automated testing solution for an existing web-based claims intake application as well as for a new client-server claims application.-- Decomposed an existing web-based claims intake application into testable requirements.-- Prioritized the requirements and developed test cases / test sets to meet the coverage needs of the business.-- Designed, developed, implemented and maintained automated testing for the claims intake application utilizing the Mercury tool suite, QTP, Test Director, and VBScript
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Systems Analyst
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Jun 1997 - May 2000
-- Provided production support for a distributed and host application.-- Extracted and analyzed data for monthly application status reports.-- Designed, developed and supported Lotus Notes databases as lead developer.-- Coordinated access control for project Lotus Notes databases.
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Associate Programmer / Programmer
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Sep 1995 - May 1997
-- Developed production support “on-call” process for a client server application.-- Involved in IS support of Model Office rollout for a distributed application.-- Earned the Chairman’s Award – Honorable Mention for Model Office efforts.-- Interacted with internal business customers at all levels in the organization.
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Bell Atlantic Business Systems Services
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Technology, Information and Internet
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1 - 100 Employee
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Technical Support Engineer
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1994 - 1995
-- Responded to software and technical questions and provided problem resolution for product customers.-- Coordinated staff and documentation for Help Desk support for off-site client.-- Co-wrote hardware inventory program for off-site client. -- Responded to software and technical questions and provided problem resolution for product customers.-- Coordinated staff and documentation for Help Desk support for off-site client.-- Co-wrote hardware inventory program for off-site client.
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Education
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1991 - 1993
University of North Dakota
Bachelor of Science (B.S.), Computer Science -
1981 - 1986
The University of North Dakota
Bachelor of Arts (B.A.), Psychology
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