Experience

Convergence Communications Strategies, LLC.

• United States
• Telecommunications
• 1 - 100 Employee

• President and Chief Strategist

  • 2014 - Present

  Uncommon knowledge, real experience, and powerful industry relationships mean that Convergence Communications Strategies can help you get the most out of your communications services. We are an independent group of strategists and advisers developing communications solutions that serve multi-site companies and mid-size multinationals. We offer services including network optimization and scalability, telecom expense management, communications provider review and selection, contract and SLA consultation, and custom communications business solutions.


XO Communications
• United States
• Telecommunications
• 700 & Above Employee
• Senior Vice President - Enterprise Solutions

  • Apr 2013 - Mar 2014


Level 3 Communications

• Telecommunications
• 700 & Above Employee

• Vice President, Strategic Accounts

  • 2011 - 2013

  Manage teams across four continents, including sales, support, and engineering, generating $250 million total annual revenues. Maintain relationships with the company’s leading Fortune 100 accounts. Work closely with CFO/CTO/SVP-level decision-makers, negotiating all aspects of contracts and providing consultative business planning regarding telecommunication issues such as future technology requirements, budgeting/planning, and exit strategies regarding other providers. Manage teams across four continents, including sales, support, and engineering, generating $250 million total annual revenues. Maintain relationships with the company’s leading Fortune 100 accounts. Work closely with CFO/CTO/SVP-level decision-makers, negotiating all aspects of contracts and providing consultative business planning regarding telecommunication issues such as future technology requirements, budgeting/planning, and exit strategies regarding other providers.



Global Crossing, Inc.

• Telecommunications
• 1 - 100 Employee

• Vice President, Commercial Business Operations Controller

  • 2008 - 2011

  Oversight of $70M in operational expense and $1B in service revenues, with a staff of 500+ across four continents. Assisted in developing the commercial business strategy, delivering expected results through unexpected measures. Direct responsibility for credit and collections, cash management, revenue planning, expense planning, and compensation development/administration for the enterprise business division.

• Vice President, Global Service Operations

  • 2003 - 2008

  Directly responsible for annual global operational expense budget and resources. Managed $2M per month in new service installations, supporting sales and support staff of 1000+ people across four continents. Created a new delivery business model that reduced expenses (10% reduction in HC) while decreasing cycle times. Provided margin for firm by shortening quote to cash interval. Developed supply chain team within delivery to handle vendor inventories and service prices. Consistently drove down cost and term commitments with key suppliers.


Frontier Communications
• Telecommunications
• 700 & Above Employee
• Director of Offer Management

  • 1996 - 1998