Experience

Hyatt Regency Dallas

• United States
• Hospitality
• 1 - 100 Employee

• General Manager

  • Jun 2019 - Present

  Dallas



Hyatt International - ASPAC

• Regional Vice President

  • Mar 2018 - Jun 2019

  Hong Kong



Hyatt Hotels Corporation

• United States
• Hospitality
• 700 & Above Employee

• Vice President Hotel Operations

  • Oct 2014 - Mar 2018

  150 North Riverside, Chicago IL 60606 Accountable for the success of the franchise and overall business results for the managed hotel portfolio operationally and in collaboration with Sales, Revenue Management and Field Marketing. Overall portfolio of 281 franchise and 87 managed Hyatt Place & Hyatt House locations.

• Vice President - Corporate Operations Americas

  • May 2006 - Oct 2014

  Greater Chicago Area Responsible for the success from ground breaking to full ramp up of new Hyatt Place and Hyatt House hotels in the Americas. Collaboration and implementation of numerous product enhancements and customer service improvements.



Manchester Grand Hyatt San Diego

• Resident Manager

  • Jul 2005 - May 2006

  1,628 room hotel. Accountable for operation and execution of all facets of the hotel including Owner Relations, Sales, Revenue Management, Rooms, Food & Beverage, Engineering, Human Resources, Finance and Capital Planning.



Hyatt Regency Monterey, Park Hyatt Carmel & Hyatt Vacation Club Carmel

• General Manager

  • Aug 1999 - Jul 2005

  Responsible for all aspects of the operation at the hotels and Vacation Club, including day-to-day staff management and guest satisfaction. Collaboration with the hotel leadership teams to meet or exceed overall financial targets and delivery of excellent Guest experiences.



Hyatt West Hollywood

• United States
• Hospitality

• General Manager

  • Mar 1996 - Aug 1999

  Leader and mentor to delivering brand strategy, vision and inspire a culture of excellence while driving memorable guest experiences and exceptional financial performance.