Michael Klco

Director of Parts at Doosan Infracore North America
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Contact Information
us****@****om
(386) 825-5501
Location
GE

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Experience

    • United States
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Director of Parts
      • Oct 2021 - Present

      Responsible for developing Doosan’s parts business in North America by leading strategic initiatives that include, but are not limited to operations/distribution, inventory, voice-of-customer/dealer, product management, business development, pricing, forecasts, and long-range planning. Additional responsibilities include executing on annual profit and loss targets, while exceeding service level expectations from Doosan’s dealers and customers. Responsible for developing Doosan’s parts business in North America by leading strategic initiatives that include, but are not limited to operations/distribution, inventory, voice-of-customer/dealer, product management, business development, pricing, forecasts, and long-range planning. Additional responsibilities include executing on annual profit and loss targets, while exceeding service level expectations from Doosan’s dealers and customers.

    • United States
    • Machinery Manufacturing
    • 700 & Above Employee
    • Regional Aftermarket Manager (Americas) - Industrial Power Systems Division
      • Sep 2016 - Jun 2021

      Responsible for developing, implementing and administering all aspects of the Regional Aftermarket Business Development plan for the American region in support of, and aligned to, the Global Aftermarket Strategy for Perkins branded parts. Responsible for developing, implementing and administering all aspects of the Regional Aftermarket Business Development plan for the American region in support of, and aligned to, the Global Aftermarket Strategy for Perkins branded parts.

    • United States
    • Machinery Manufacturing
    • 200 - 300 Employee
    • Director, Service Sales
      • Mar 2015 - Sep 2016

      Member of the management team responsible for developing the Parts & Service Marketing strategy and initiatives towards the achievement of the annual sales budget as well as sustained growth for distribution, direct customers, OEMs, that resulted in incremental parts and service sales for DEUTZ Corporation. Member of the management team responsible for developing the Parts & Service Marketing strategy and initiatives towards the achievement of the annual sales budget as well as sustained growth for distribution, direct customers, OEMs, that resulted in incremental parts and service sales for DEUTZ Corporation.

    • United States
    • Machinery Manufacturing
    • 200 - 300 Employee
    • Manager, Service Sales & Customer Support
      • 2012 - 2015

      Member of the management team responsible for developing and implementing the corporate strategy for the service parts business, including remanufactured engines. Provide leadership and direction to the Service Sales Department that includes the Customer Service Team consisting of a supervisor and four customer service representatives, a Service Sales Coordinator, and outside Regional Parts Manager.

    • Manager, Service Sales
      • 2008 - 2012

      Responsible for developing and implementing service parts programs that increased parts sales revenue through our distribution and OEM network. Maintain and grow parts sales and market share through each direct and indirect market channels. Provide direction to company Regional and Business Development Managers as well as Distributor and OEM personnel

    • Aftermarket Development Manager
      • 2007 - 2008

      Responsible for developing and implementing a parts sales plan for North and South America. Provided the strategic direction and expertise to the Regional Business Managers and distribution partners on aftermarket programs and sales strategies

    • Germany
    • Machinery Manufacturing
    • 700 & Above Employee
    • Manager, Parts, Product Planning, and Development
      • 2006 - 2007

      Responsible for supporting distributor and dealers on related parts programs and issues. Mentored and provided support to sales managers on product support for new engine sales.

    • Service Engineer
      • 2004 - 2006

      Responsible for troubleshooting complex problems for OEMs, distributors, dealers and end users on diesel engines that were operating in construction & industrial, power generation and oil & gas applications.

    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Buyer, Indirect Material
      • 2001 - 2004

      Responsible for the procurement of services and parts for plant engineering, maintenance and aftermarket parts sales Responsible for the procurement of services and parts for plant engineering, maintenance and aftermarket parts sales

    • Armed Forces
    • 700 & Above Employee
    • Coxswain
      • 1992 - 1996

      • Member of a hand-picked special operations boat unit • Planned and supervised training operations • Received promotion to non-commissioned officer • Honorable discharge • Member of a hand-picked special operations boat unit • Planned and supervised training operations • Received promotion to non-commissioned officer • Honorable discharge

Education

  • University of Michigan-Flint
    Bachelor's Degree
    1998 - 2001

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