Michael Kikta

Solution Engineer, Non-profit & Education at Traction on Demand
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Contact Information
us****@****om
(386) 825-5501
Location
Denver, Colorado, United States, US
Languages
  • Arabic Professional working proficiency
  • Spanish Limited working proficiency

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Bio

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Credentials

  • Salesforce Certified Platform Developer I
    Salesforce
    Jan, 2021
    - Nov, 2024
  • Certified Salesforce Administrator
    Salesforce
    Oct, 2018
    - Nov, 2024
  • Certified Salesforce Platform App Builder
    Salesforce
    Aug, 2018
    - Nov, 2024

Experience

    • Canada
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Solution Engineer, Non-profit & Education
      • Apr 2021 - Present

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Data Architect
      • Jun 2017 - Mar 2021

      - Develops, designs, and manages a growing suite of technology for a nonprofit with a national footprint and a multi-million-dollar-a-year budget.- Creates custom solutions using both declarative and code-based functionalities used for hiring, performance tracking, and outcomes analysis for thousands of apprentices, employers, and partners. - Implements Salesforce’s Sales, Service, Community, and Marketing Clouds to create high-quality, data-driven digital experiences for a wide variety of users — from high schoolers to Fortune 500 professionals.

    • Salesforce Administrator
      • 2018 - 2019

      - Trusted with development and maintenance of Salesforce products for approximately 70 internal users and over 4000 community users across an expanding number of state programs.- Gathered, tested, and verified requirements from teams and users to create tools that provided accurate, valuable data for all — regardless of conflicting mindsets, needs, or goals.

    • Data Analyst and Program Coordinator
      • Jun 2017 - Dec 2018

      - Identified key metrics, developed research tools, and engineered protocols to answer essential questions about stakeholder needs.- Delivered high-quality analyses of student performance, stakeholder satisfaction, and hiring outcomes data in order to better inform fundraising and strategic planning.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Data Analytics Intern - University Advancement
      • Sep 2016 - May 2017

      - Leveraged machine-learning to build models used for direct marketing and fundraising.- Presented technical research to non-technical stakeholders in straightforward, engaging ways.

    • Business Consulting and Services
    • 1 - 100 Employee
    • Summer Associate - Data Analytics
      • May 2016 - Aug 2016

      - Analyzed Social Media metrics, market competition, and in-person outreach using SQL, QGIS, and Excel.- Produced a high-quality list of 100,000 supporters from a by cleaning, verifying, and analyzing multiple data-sources to inform direct-marketing efforts by a social-justice oriented media organization. - Trusted with the management of a client and their needs while my supervisor was on vacation.

    • United States
    • Political Organizations
    • 300 - 400 Employee
    • Intern, Politics Department
      • Jan 2016 - Apr 2016

      - Prepared briefs/memos for the President of the United States, Chairs of the DNC, and other principals.- Summarized news article, press releases, polls, and advertisements for the Daily Political Guide. - Aided all four DNC Regional Political Directors with research, often synthesizing national and local news.

    • United States
    • Think Tanks
    • 1 - 100 Employee
    • Communications Intern
      • Jun 2015 - Aug 2015

      - Streamlined the fundraising process by marshaling data efficiently. - Wrote and edited grant applications. - Maintained a contacts database of upwards of 10,000 people.

    • United States
    • Higher Education
    • 700 & Above Employee
    • E-Intern
      • Aug 2014 - Jun 2015

      - Provided two long-form academic research papers for use in a U.S Army Training Manual.- Provided informed opinions on Hizballah and U.S.-Iranian relations. - Maintained personal deadlines.

    • Tour Director to China
      • Apr 2014 - Jun 2015

      - Planned and Facilitated a 16 day trip throughout Eastern China. - Organized and led a group of 45 students and 6 faculty. - Communicated effectively while abroad and dealt with constantly-changing timetables and events.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Summer Camp Coordinator
      • Jun 2014 - Jul 2014

      In this position, I was in charge of scheduling, organization, and facilitation for three separate week long camps involving over 120 students, 3 directors, and 3 concerts.

Education

  • The College of William and Mary
    Bachelor of Arts (B.A.)
    2013 - 2017
  • Gifted Academy at Auburn High School - Rockford, IL
    Magna Cum Laude Diploma
    2009 - 2013

Community

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