Michael Kikta
Solution Engineer, Non-profit & Education at Traction on Demand- Claim this Profile
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Arabic Professional working proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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Salesforce Certified Platform Developer I
SalesforceJan, 2021- Nov, 2024 -
Certified Salesforce Administrator
SalesforceOct, 2018- Nov, 2024 -
Certified Salesforce Platform App Builder
SalesforceAug, 2018- Nov, 2024
Experience
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Traction on Demand
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Canada
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IT Services and IT Consulting
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100 - 200 Employee
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Solution Engineer, Non-profit & Education
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Apr 2021 - Present
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CareerWise Colorado
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United States
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Professional Training and Coaching
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1 - 100 Employee
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Data Architect
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Jun 2017 - Mar 2021
- Develops, designs, and manages a growing suite of technology for a nonprofit with a national footprint and a multi-million-dollar-a-year budget.- Creates custom solutions using both declarative and code-based functionalities used for hiring, performance tracking, and outcomes analysis for thousands of apprentices, employers, and partners. - Implements Salesforce’s Sales, Service, Community, and Marketing Clouds to create high-quality, data-driven digital experiences for a wide variety of users — from high schoolers to Fortune 500 professionals.
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Salesforce Administrator
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2018 - 2019
- Trusted with development and maintenance of Salesforce products for approximately 70 internal users and over 4000 community users across an expanding number of state programs.- Gathered, tested, and verified requirements from teams and users to create tools that provided accurate, valuable data for all — regardless of conflicting mindsets, needs, or goals.
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Data Analyst and Program Coordinator
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Jun 2017 - Dec 2018
- Identified key metrics, developed research tools, and engineered protocols to answer essential questions about stakeholder needs.- Delivered high-quality analyses of student performance, stakeholder satisfaction, and hiring outcomes data in order to better inform fundraising and strategic planning.
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William & Mary
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United States
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Higher Education
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700 & Above Employee
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Data Analytics Intern - University Advancement
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Sep 2016 - May 2017
- Leveraged machine-learning to build models used for direct marketing and fundraising.- Presented technical research to non-technical stakeholders in straightforward, engaging ways.
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270 Strategies
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Business Consulting and Services
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1 - 100 Employee
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Summer Associate - Data Analytics
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May 2016 - Aug 2016
- Analyzed Social Media metrics, market competition, and in-person outreach using SQL, QGIS, and Excel.- Produced a high-quality list of 100,000 supporters from a by cleaning, verifying, and analyzing multiple data-sources to inform direct-marketing efforts by a social-justice oriented media organization. - Trusted with the management of a client and their needs while my supervisor was on vacation.
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Democratic National Committee
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United States
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Political Organizations
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300 - 400 Employee
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Intern, Politics Department
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Jan 2016 - Apr 2016
- Prepared briefs/memos for the President of the United States, Chairs of the DNC, and other principals.- Summarized news article, press releases, polls, and advertisements for the Daily Political Guide. - Aided all four DNC Regional Political Directors with research, often synthesizing national and local news.
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The Center for Tax and Budget Accountability
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United States
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Think Tanks
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1 - 100 Employee
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Communications Intern
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Jun 2015 - Aug 2015
- Streamlined the fundraising process by marshaling data efficiently. - Wrote and edited grant applications. - Maintained a contacts database of upwards of 10,000 people.
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William & Mary
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United States
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Higher Education
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700 & Above Employee
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E-Intern
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Aug 2014 - Jun 2015
- Provided two long-form academic research papers for use in a U.S Army Training Manual.- Provided informed opinions on Hizballah and U.S.-Iranian relations. - Maintained personal deadlines.
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Tour Director to China
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Apr 2014 - Jun 2015
- Planned and Facilitated a 16 day trip throughout Eastern China. - Organized and led a group of 45 students and 6 faculty. - Communicated effectively while abroad and dealt with constantly-changing timetables and events.
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Rockford Symphony Orchestra
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United States
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Non-profit Organizations
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1 - 100 Employee
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Summer Camp Coordinator
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Jun 2014 - Jul 2014
In this position, I was in charge of scheduling, organization, and facilitation for three separate week long camps involving over 120 students, 3 directors, and 3 concerts.
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Education
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The College of William and Mary
Bachelor of Arts (B.A.) -
Gifted Academy at Auburn High School - Rockford, IL
Magna Cum Laude Diploma