Experience

Reed-Lallier Chevrolet

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Customer Relations Manager/Sales

  • Oct 2013 - Present

  Function as a liaison between the dealership and customers. Interact with customers and develop resolution plans that address their concerns while protecting company assets. Responsible for maintaining customer retention and maintaining customer survey levels above General Motors standards. Assist customers with their auto purchase by performing a needs assessment. Communicate features of our products and how they benefit the consumer’s specific requirements. Negotiate the purchase price, trade allowance, and financing options with prospective customers. Close the sale and prepare required documents to finalize the deal. Show less



US Army Reserve

• Fort Bragg, NC

• Trainer

  • Jul 2004 - Present

  Plan and manage unit training, medical readiness, and administrative readiness for joint forces (Army, Navy, Air Force) Provincial Reconstruction Teams (PRT) deploying overseas. Conduct weekly audits to ensure that the trained units are meeting all prescribed requirements set forth by applicable regulations and command guidance. Establish training lanes from a conceptual basis to one that is fully functional using doctrine as guidance and coordinating with internal and external agencies to procure and manage limited resources. Manage and supervise a team of 5 trainer/mentors in support of unit mobilization training. Mobilized on active duty for a 2 year period between November 2004 and November 2006. Show less



Mountaire Farms

• Food and Beverage Manufacturing
• 700 & Above Employee

• Accounting Clerk

  • Jul 2012 - Oct 2013

  Function as a liaison between the dealership and customers. Interact with customers and develop resolution plans that address their concerns while protecting company assets. Responsible for maintaining customer retention and maintaining customer survey levels above General Motors standards. Assist customers with their auto purchase by performing a needs assessment. Communicate features of our products and how they benefit the consumer’s specific requirements. Negotiate the purchase price, trade allowance, and financing options with prospective customers. Close the sale and prepare required documents to finalize the deal. Show less



Terminix

• Fayetteville, North Carolina

• Termite Technician/Sales

  • Feb 2009 - Jul 2012

  Communicated with customers to explain findings, necessary treatment, and necessary follow up procedures. Applied, understood, and researched governmental policies and regulations related to the pest control industry and the handling of controlled chemicals. Prospected within the community to identify home owners and business owners that would benefit from our services in termite control, pest control, and moisture control. Conducted individual sales presentations highlighting the benefits of our services and the strength of our brand. Prepared and processed service contracts at the close of all sales. Show less