Michael Kaye

Facilities and Rental Operations Manager at Glacier Guides and Montana Raft Co.
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Contact Information
us****@****om
(386) 825-5501
Location
West Glacier, Montana, United States, US

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Bio

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Credentials

  • AIARE 1
    American Institute of Avalanche Research and Education
    Dec, 2021
    - Nov, 2024

Experience

    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Facilities and Rental Operations Manager
      • Mar 2022 - Present

      - Work with company leadership to ensure smooth operations across all departments.- Improved and managed an important revenue stream.- Built and maintained a budget for a highly variable department.- Designed and implemented new inventory management systems for rental and company gear.- Managed a team of skilled teammates/coworkers and lead them in daily tasks and long-term projects.- Oversaw projects ranging from vehicle and facilities maintenance to trip logistics and construction.- Maintained safety standards across all projects and operations. - Repaired and maintained a fleet of 80+ bikes including 40 E-bikes.- Managed the repair, retirement, and purchasing of outdoor gear company-wide. Show less

    • Operations and Maintenance Team Member
      • May 2021 - Mar 2022

      - Designed and implemented key organization and training procedures for bike rental operations.- Managed an ever-changing project priorities list.- Guided informative scenic rafting tours on the middle fork of the Flathead River- Aided in logistics and execution of guided activities in Glacier National Park including whitewater rafting, biking, and backcountry backpacking.- Completed maintenance and facilities projects including interior carpentry, vehicle maintenance, E-bike repair, forestry, and outdoor gear repair. Show less

    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Retail Sales Specialist
      • Apr 2019 - Apr 2020

      • Lead team members to success through example. • Consistently delivered on personal sales targets. • Exemplified a 'Customer First' mindset in all sales interactions. • Exhibited in-depth knowledge of performance aspects and technical applications of our products. • Lead team members to success through example. • Consistently delivered on personal sales targets. • Exemplified a 'Customer First' mindset in all sales interactions. • Exhibited in-depth knowledge of performance aspects and technical applications of our products.

    • United States
    • Wine & Spirits
    • 1 - 100 Employee
    • Tour Guide and Sales Associate
      • Mar 2018 - Mar 2019

      • Lead immersive and knowledgeable tours to inform clients about the inner workings of the distillery • Provide in-depth knowledge of our products and offer comparisons to other products. • Help train and mentor new employees to the company. • Maintain strong communication and professional relationships between departments. • Lead immersive and knowledgeable tours to inform clients about the inner workings of the distillery • Provide in-depth knowledge of our products and offer comparisons to other products. • Help train and mentor new employees to the company. • Maintain strong communication and professional relationships between departments.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Lead Lift Operator
      • Nov 2017 - Apr 2018

      • Led a team of lift operators and attendants to provide a safe loading and unloading experience on multiple lifts. • Maintained clear, concise, and professional communication with superiors and coworkers all across the mountain. • Exemplified a strong work ethic, timeliness, safe work habits, and a healthy working lifestyle. • Endured extreme high alpine weather conditions on a daily basis. • Led a team of lift operators and attendants to provide a safe loading and unloading experience on multiple lifts. • Maintained clear, concise, and professional communication with superiors and coworkers all across the mountain. • Exemplified a strong work ethic, timeliness, safe work habits, and a healthy working lifestyle. • Endured extreme high alpine weather conditions on a daily basis.

Education

  • Union College
    Bachelor of Science (B.S.), Geological and Earth Sciences/Geosciences
    2013 - 2017

Community

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