Experience

Nuvance Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• System Engineer

  • Oct 2021 - Present



Health Quest

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• System Analyst

  • Jan 2017 - Nov 2021

  • Supports PM/EMR applications within Health Quest such as Cerner, Allscripts, eCW, and Dragon Dictation. Troubleshoots problems, provides clinical expertise and supports the user departments as requested by the users or vendors. • Manages and/or implements modifications to the PM/EMR application as requested by users or required by vendors, analyzing operational impacts within the department. • Acts as liaison between the ancillary departments, HQ Information Technology department and… Show more • Supports PM/EMR applications within Health Quest such as Cerner, Allscripts, eCW, and Dragon Dictation. Troubleshoots problems, provides clinical expertise and supports the user departments as requested by the users or vendors. • Manages and/or implements modifications to the PM/EMR application as requested by users or required by vendors, analyzing operational impacts within the department. • Acts as liaison between the ancillary departments, HQ Information Technology department and vendors to resolve problems and facilitate communications. • Evaluates new projects to determine scope and priority. Coordinates the design, development and implementation of authorized projects. • Document a Performance Test Plan – scope, approach, timing, resources, deliverables, and results. • Work with HQIT in developing and ensuring disaster recovery plans are in place for all systems and tests regularly. • Fulfills all compliance responsibilities related to the position. • Supports users needs within Health Quest by designing reports, coordinating data mining through other systems and/or working with vendors for system modifications. • Determine ongoing system needs and/or areas for improvement (either by system, manual procedure or a combination of both) in business practices as it relates to functions of PM/EMR within HQ. • Communicate – orally and written – on Performance Testing status, concerns/short-comings, and issues that effect the System Performance, the Customer experience, the reliability of the System to process transactions and provide services to user community. • Create, maintain and distribute proper training manuals, guides and reference documentation as necessary. • Provide reports to PM/EMR management with issues and recommendations for improvement to operations when necessary. • Actively participates in other projects/committees as requested to contribute to the departments overall goals and objectives. • Attend ongoing vendor education meetings.

• IT Ambulatory Trainer

  • Feb 2016 - Jan 2017

  IT Trainer/Educator will be responsible for developing and performing on-going training programs for individuals who use our ambulatory based computer applications, including enterprise-wide and department-based computer applications. Essential elements of the position include delivery of customized 1:1 computer applications training, one-on-one support in the ambulatory environment and auditing/feedback on the optimal use of Health-Quest medical practice computer applications.

• Education Assistant - Level II

  • Sep 2015 - Feb 2016

  - Assist physicians and nurses with functionality regarding Cerner software including Powerchart, Powernotes, SurgiNet, FirstNet, Powerchart Maternity, and Capacity Managment. - Provide support in person or by remote access throughout the Health Quest hospitals: Vassar Brothers, Northern Dutchess, and Putnam Hospital Center.

• Clinical IT Associate

  • Oct 2013 - Sep 2015

  - Assist physicians and nurses with functionality regarding Cerner software including Powerchart, Powernotes, SurgiNet, FirstNet, Powerchart Maternity, and Capacity Managment. - Provide support in person or by remote access throughout the Health Quest hospitals: Vassar Brothers, Northern Dutchess, and Putnam Hospital Center.



American Red Cross

• United States
• Non-profit Organizations
• 700 & Above Employee

• Instructor

  • Mar 2011 - Dec 2016

  - Present approved Red Cross curricula in a professional manner. - Certify skills and testing for students. - Present approved Red Cross curricula in a professional manner. - Certify skills and testing for students.



Meticulous Inc.

• Milton, NY

• Mover

  • Sep 2008 - Oct 2013

  - Specialize in house, apartment, and antique moves. - Duties range from arranging items on the truck to utilize space, laborer, and coordinating deliveries on time. - Responsible for handling paperwork with clients. - Experience driving a fifteen-foot box truck. - Specialize in house, apartment, and antique moves. - Duties range from arranging items on the truck to utilize space, laborer, and coordinating deliveries on time. - Responsible for handling paperwork with clients. - Experience driving a fifteen-foot box truck.



Darden

• United States
• Restaurants
• 700 & Above Employee

• Bartender

  • Mar 2013 - Sep 2013

  - Serve food and drinks to customers at the bar. - Make both alcoholic and non-alcoholic drinks for the entire restaurant. - Handle to go/take-out orders for the entire restaurant. - Serve food and drinks to customers at the bar. - Make both alcoholic and non-alcoholic drinks for the entire restaurant. - Handle to go/take-out orders for the entire restaurant.



AmeriCorps

• Government Administration
• 700 & Above Employee

• Disaster Preparedness Intern

  • Nov 2010 - Sep 2011

  - Strategically marketing and scheduling preparedness programs for the American Red Cross of Ulster County and Dutchess County Chapters. - Delivering preparedness presentations throughout two chapter jurisdictions. - Recruitment and training of over a dozen volunteer instructors. - Reporting course records to the American Red Cross in a timely and accurate manner. - Strategically marketing and scheduling preparedness programs for the American Red Cross of Ulster County and Dutchess County Chapters. - Delivering preparedness presentations throughout two chapter jurisdictions. - Recruitment and training of over a dozen volunteer instructors. - Reporting course records to the American Red Cross in a timely and accurate manner.



YMCA of Kingston

• Wellness and Fitness Services
• 1 - 100 Employee

• Summer Camp Counselor

  • Jun 2007 - Aug 2008

  - Responsible for supervising 10-15 campers, ages 9-11, some with disabilities. - Coordinated with fellow counselors to assure all children were cared for and accounted for. - Managed behavioral issues when necessary. - Responsible for supervising 10-15 campers, ages 9-11, some with disabilities. - Coordinated with fellow counselors to assure all children were cared for and accounted for. - Managed behavioral issues when necessary.



Mohonk Mountain House

• Hospitality
• 100 - 200 Employee

• Spa Attendant

  • Nov 2007 - Jun 2008

  - Responsible for cleaning the locker rooms, verandas, and pool area. - Worked to assure the men's locker room was properly stocked with necessary items. - Carried out guest requests or referred them to appropriate department/manager. - Responsible for cleaning the locker rooms, verandas, and pool area. - Worked to assure the men's locker room was properly stocked with necessary items. - Carried out guest requests or referred them to appropriate department/manager.