Experience

Lumea

• Australia
• Utilities
• 1 - 100 Employee

• Production Manager

  • Nov 2021 - Present

• Manufacturing Supervisor

  • Jan 2021 - Nov 2021

• Customer Success Manager

  • Mar 2020 - Jan 2021

  • Provide training to medical professionals (medical assistants, nurses, physicians, pathologists), create reports, and track consumables usage to improve workflow as well as ensure and reduce average turnaround times• Coordinate between 30+ urology clinics and laboratory to satisfy logistical needs and resolve discrepancies with patient information and specimen condition



Intermountain Healthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Capstone Intern - Fall 2020

  • Aug 2020 - Dec 2020

  Worked with team of capstone interns in conjunction with Intermountain supply chain team leadership to develop framework and metrics to allow Intermountain to strategically score and segment their 8,000+ suppliers, creating list of the top 5-10 strategic suppliers Worked with team of capstone interns in conjunction with Intermountain supply chain team leadership to develop framework and metrics to allow Intermountain to strategically score and segment their 8,000+ suppliers, creating list of the top 5-10 strategic suppliers



Rasmussen Landscapes

• United States
• 1 - 100 Employee

• Data and Payroll Manager

  • Aug 2018 - Mar 2020

  • Adapted and implemented processes in harmony with new billing and scheduling software in order to ensure timely and accurate billing for over 2,500 customers as well as accurate payroll for over 80 employees • Develop reports in Excel using employee data to analyze key performance indicators, leading to an increase in crew efficiency of more than 20%• Responsible for defect elimination within daily reports and department organization, leading to a time reduction in biweekly payroll process from an average of 5 hours to 2 hours• Manage two employees through initial training and regular team meetings to ensure continual development in order to reach deadlines in a timely and consistent manner Show less

• Data Entry Specialist

  • Aug 2017 - Mar 2020

  • Reconcile, monitor, and track 25 truck GPS reports and crew notes daily to ensure accurate payroll and billing• Create orders to maintain parts inventory by coordinating with field employees • Guarantee quality standards are maintained by communicating clearly in Spanish and English between crews, schedulers, and account managers and translating 20-30 instructions daily between Spanish and English

• Assistant Landscape Designer

  • Mar 2017 - Aug 2017

  • Independently made accurate job measurements for 15-20 clients daily to ensure fair and profitable billing estimates• Managed and supported 9 different crews to ensure job quality and continued customer satisfaction• Translated and communicated job needs and requests between Spanish and English