Experience

GenTech Associates, Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Information Technology Manager

  • Dec 2020 - Present

  Managed IT infrastructure to support business requirements, resulting in increased efficiency and productivity of remote workers, improved network security, and smooth operations of IT infrastructure. • Situation: Managed the company's IT infrastructure, including Microsoft RDP server and Windows servers, to support business requirements. • Task: Installed and maintained servers, desktops, and Active Directory domain to ensure efficient operations and network security. • Action: Utilized PowerShell and GUI administration for O365 environment, supported cloud-based user creation and Exchange setup, and monitored hardware/software for daily health checks. • Result: Improved efficiency and productivity of remote workers, increased network security, and ensured smooth operations of IT infrastructure. * Global Admin for company O365 environment both with GUI and PowerShell administration. * Supported Cloud based user creation, deletion, and changes in Admin portals. * Supported Cloud based Exchange environment - setup of users, groups, roles, security. * Managed the company's IT infrastructure, including the installation and maintenance of Microsoft's RDP server, which significantly improved the efficiency and productivity of remote workers by enabling them to access multiple shared applications seamlessly. * Installed and maintained MS Windows servers, both physical and Hyper-V virtual, in support of established business requirements. * Maintained the Microsoft Windows Desktops. Including imagining software packages, supporting users in all company locations. * Architected / Engineered the on-site Active Directory domain. * Supported networks, VPNs, routers for both projects and security. * Provided advice on business opportunities and assist with customer support. * Monitor daily health checks of hardware, software, operating systems, etc. Show less



Infosys / DXC Technology / HPE / HP - currently assigned full time at Allison Transmission Inc.

• Indianapolis, IN

• Technical Consultant II

  • Oct 2011 - Present

  * Responsible for installing and maintaining MS Windows servers, both physical and VMWare virtual, in support of established business requirements * Maintain MS Windows platforms and layered software packages in accordance with established policies, procedures and service level agreements * Architect / Engineer of Active Directory domain migration and support with Role Based Access Controls (RBAC) * Monitor and tune systems to achieve optimum level of performance * Conduct routine hardware and software audits of MS Windows servers for compliance with established standards, policies, procedures and configuration guidelines * Providing support of networks and projects * Supporting role in Symantec Net Backup Enterprise versions 7.x and 6.x * Provide expert advice on business opportunities and assist with customer support * Monitor daily health checks of hardware, software, operating systems, etc * Install, configure, maintain, and decommission servers via VMWare environments and physical servers * Responsible for installing server agents, configuring agents and configuring HP Systems Manager software on all servers * Implemented HPOM 9.1 into environment Show less



Gentech Associates

• Avon

• Manager Systems

  • Oct 2010 - Jun 2011

  Subcontracted to HP at location of Allison Transmissions Providing support of network and projects. Support of Servers both physical and virtual Subcontracted to HP at location of Allison Transmissions Providing support of network and projects. Support of Servers both physical and virtual



Indiana University Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Intel Analyst

  • Jan 2004 - Jun 2010

  Migrated physical Windows servers to VMWare virtual servers in Vsphere 4.x Migrated Microsoft Windows 2003 AD environment from an NT 4.0 Domain. This environment consisted of over 350 servers and 19 different domains. Supported and installed Compaq servers hardware utilizing Microsoft Windows 2003 AD, NT 4.0 and Linux environments. Supported cluster environments using Compaq and Dell servers via arrays and fiber hubs. Promoted to Lead of Active Directory / Exchange team for 5 people. Deployed Windows 2003 / XP solutions utilizing Active Directory, Office XP, and Group Policies. Citrix Metaframe XP / Presentation Configured and maintained Citrix Metaframe/Presentation Server for Windows to support Softmed and Cerner medical environments in addition another 80+ applications. Configured and maintained Microsoft Terminal Server for on-site remote access to the servers. Show less



TRASYS INTERNATIONAL

• Belgium
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Systems Engineer

  • 2002 - 2003

  Worked at Anthem providing support to the Internet Security Group. Installed / upgraded Norton Antivirus onto over 800 Windows NT / 2K servers. Installed / upgraded Norton Antivirus onto over 100 Windows Netware servers. Worked with Business Partners, Server engineers and users to gather required information and authorization to install application during off-hours maintenance windows. Worked at Anthem providing support to the Internet Security Group. Installed / upgraded Norton Antivirus onto over 800 Windows NT / 2K servers. Installed / upgraded Norton Antivirus onto over 100 Windows Netware servers. Worked with Business Partners, Server engineers and users to gather required information and authorization to install application during off-hours maintenance windows.



Broadwing Incorporated

• Senior Systems Consultant

  • Jan 2001 - Jan 2002

  Provided consulting services to support and install Compaq and Dell servers utilizing Microsoft Windows 2000 AD and NT 4.0 environments. Deployed Windows 2000 / XP solutions utilizing Active Directory, Office XP, Group Policies, and Remote Installation Server. Supported Compaq cluster environments using Compaq servers, Compaq arrays and fiber hubs. Installed and configured Microsoft Terminal Server for on-site remote access to the servers. Installed Citrix Metaframe 1.8 for Windows 2000 to support off-site access of servers. Show less



Anthem Incorporated

• Advisor/Senior Server Engineer and Team Lead

  • Jan 1997 - Jan 2000

  Provided leadership for the local Indiana Server Engineering department. Supported servers in an on-call 24-hour effort, with procedures to successfully apply Compaq Proliant server ROMPAC flash upgrades and general server hardware support of external disk array configurations, DLT tape library, and print server devices. Provided technical support documentation with the installation and configuration of Compaq Servers, utilizing Compaq Smart Start and Insight Manager server tools. Lead Root Administrator for Netware tree of 8500+ users tree with over 14,000 objects. Utilized knowledge of NDS partitioning and replication. Utilized Microsoft Terminal Server with Citrix MetaFrame software package and Nortel Bay 5399 dial-in hardware to support at-home and traveling personnel. Created Novell users, groups, login scripts, installed operating systems, installed JetDirect print servers, and administered security. Used NetWare software such as Novell Application Launcher and ZenWorks to help manage the Novell environment. Show less



Vanstar Corporation

• Senior System Engineer

  • Jan 1996 - Jan 1997

  Network Provided leadership role to 5 server engineers, which supported 7 NetWare servers, 3 Microsoft NT servers, and telephone services for over 350 users. Installed and managed Novell DHCP, FTP and Managewise Services to support the networking infrastructure. Utilized ArcServe tape backup software on both the NT and NetWare servers. Coordinated with Messaging team to replace Lotus cc:Mail servers with company wide Lotus Notes mail system. Network Provided leadership role to 5 server engineers, which supported 7 NetWare servers, 3 Microsoft NT servers, and telephone services for over 350 users. Installed and managed Novell DHCP, FTP and Managewise Services to support the networking infrastructure. Utilized ArcServe tape backup software on both the NT and NetWare servers. Coordinated with Messaging team to replace Lotus cc:Mail servers with company wide Lotus Notes mail system.



PHILIPS CONSUMER ELECTRONICS CORP

• Technical Support Specialist

  • Jan 1994 - Jan 1996

  Designed and wrote a program to intercept a data stream from the telephone systems and output the data to a printer and a comma delimitated file for importing into a spreadsheet. Provided technical support to consumers on many different products, which included personal computers, monitors, CD-Roms, and CD-I technologies. Diagnosed and troubleshot installations of hardware and software for consumers of technical equipment. Designed and wrote a program to intercept a data stream from the telephone systems and output the data to a printer and a comma delimitated file for importing into a spreadsheet. Provided technical support to consumers on many different products, which included personal computers, monitors, CD-Roms, and CD-I technologies. Diagnosed and troubleshot installations of hardware and software for consumers of technical equipment.



Advanced Data Systems Corp

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Owner/Operator/Consultant

  • Jan 1992 - Jan 1994

  Designed, installed and supported networks to provide connectivity for their business partners. Purchased and supported customer hardware and software necessary to fulfill specific goals. Designed and developed custom software systems based upon customer needs and wants. Provided user training for customer on both hardware and software increase productivity. Designed, installed and supported networks to provide connectivity for their business partners. Purchased and supported customer hardware and software necessary to fulfill specific goals. Designed and developed custom software systems based upon customer needs and wants. Provided user training for customer on both hardware and software increase productivity.



Toyoda /TRW Automotive, Inc

• MIS Coordinator

  • Jan 1990 - Jan 1992

  Maintained IBM AS/400 midrange computer and MAPICS/DB software for Company. Performed Managerial duties such as developing yearly IT budget for department, ordering of supplies for both midrange and personal computers, and providing for computer maintenance. Installed, maintained, administered and provided system support for company-wide personal computers and network which included IBM PC's and Clone PC's Maintained IBM AS/400 midrange computer and MAPICS/DB software for Company. Performed Managerial duties such as developing yearly IT budget for department, ordering of supplies for both midrange and personal computers, and providing for computer maintenance. Installed, maintained, administered and provided system support for company-wide personal computers and network which included IBM PC's and Clone PC's