President/Operator

• Jun 1998 - Jun 2021

Managed Service Provider for numerous companies covering a wide range of industries while acting as a CTO. Supervise all activities and functions to manage and grow business. Operate all IT functions for clients. Provide system/user support, tools, and analytics of businesses’ operations. Direct outsource of information systems and technology company to oversee all aspects of accounting, marketing, hardware/software systems’ needs. Manage Windows servers, Active Directory, DNS, DHCP… Show more Managed Service Provider for numerous companies covering a wide range of industries while acting as a CTO. Supervise all activities and functions to manage and grow business. Operate all IT functions for clients. Provide system/user support, tools, and analytics of businesses’ operations. Direct outsource of information systems and technology company to oversee all aspects of accounting, marketing, hardware/software systems’ needs. Manage Windows servers, Active Directory, DNS, DHCP, infrastructure, users, contracts, and active projects with clients, and vendors. Verify project status to ensure on-time completion and resolve IT/workflow related problems by liaising with vendors and sub-contractors. Evaluate technology solutions to improve business and clients. Work with the clients’ management to plan improvements and changes. A few key achievements in this tenure include: ~ Led a project to migrate the largest client and matured all clients to become self-sufficient; maintained uptime while transferring all functions to the IT Department. ~ Developed new techniques as well as maintained a computer lab for development and testing. ~ Monitored backup, firewall, and internet link status; maintained 98%+ uptime for all clients. ~ Tracked and mitigated all threats using Gen2 firewall technology. Improved business productivity by delivering user-friendly solutions to all issues for growth and change. ~ Designed an inventory system, a freight-tracking program, ScheduleQuest, and Netpads. ~ Raised annual sales from $1M to $80M+ in medical, sales, real estate, architecture, and legal fields. ~ Reduced the need for onsite visits from 80% to 15% by implementing systems and solutions to improve remote support and operations. ~ Saved millions of dollars involving hundreds of personnel by managing multiple projects and program initiatives. Show less Managed Service Provider for numerous companies covering a wide range of industries while acting as a CTO. Supervise all activities and functions to manage and grow business. Operate all IT functions for clients. Provide system/user support, tools, and analytics of businesses’ operations. Direct outsource of information systems and technology company to oversee all aspects of accounting, marketing, hardware/software systems’ needs. Manage Windows servers, Active Directory, DNS, DHCP… Show more Managed Service Provider for numerous companies covering a wide range of industries while acting as a CTO. Supervise all activities and functions to manage and grow business. Operate all IT functions for clients. Provide system/user support, tools, and analytics of businesses’ operations. Direct outsource of information systems and technology company to oversee all aspects of accounting, marketing, hardware/software systems’ needs. Manage Windows servers, Active Directory, DNS, DHCP, infrastructure, users, contracts, and active projects with clients, and vendors. Verify project status to ensure on-time completion and resolve IT/workflow related problems by liaising with vendors and sub-contractors. Evaluate technology solutions to improve business and clients. Work with the clients’ management to plan improvements and changes. A few key achievements in this tenure include: ~ Led a project to migrate the largest client and matured all clients to become self-sufficient; maintained uptime while transferring all functions to the IT Department. ~ Developed new techniques as well as maintained a computer lab for development and testing. ~ Monitored backup, firewall, and internet link status; maintained 98%+ uptime for all clients. ~ Tracked and mitigated all threats using Gen2 firewall technology. Improved business productivity by delivering user-friendly solutions to all issues for growth and change. ~ Designed an inventory system, a freight-tracking program, ScheduleQuest, and Netpads. ~ Raised annual sales from $1M to $80M+ in medical, sales, real estate, architecture, and legal fields. ~ Reduced the need for onsite visits from 80% to 15% by implementing systems and solutions to improve remote support and operations. ~ Saved millions of dollars involving hundreds of personnel by managing multiple projects and program initiatives. Show less