Experience

Annex Brands, Inc.

• United States
• Freight and Package Transportation
• 1 - 100 Employee

• Manager of Farnchise Services

  • Apr 2016 - Present



Pak Mail Centers of America, Inc

• Freight and Package Transportation
• 1 - 100 Employee

• Franchise Consultant Manager

  • 2015 - Present

  ★ Effectively manages a territory stretching from South Carolina to New Hampshire, overseeing the operations of 40 franchise locations driving $10MM in revenue.★ Serves as a trusted advisor and subject matter expert, providing guidance and direction to franchise owners to continually improve operational effectiveness.★ Directs the efforts of three field consultants; hosts bi-weekly calls with franchisees to drive revenue and business branding initiatives.★ Coordinates and leads training to build competencies in critical thinking skills necessary to solve franchisee and business issues.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT PAK MAILThrough established relationships with motor carriers, Pak Mail provides efficient, competitive, and reliable freight services. We manage local, regional, inter-regional, and long-haul oversize, LTL, and full-truckload shipments effectively and efficiently.

• Field Consultant

  • 2011 - 2015

  ★ Orchestrated in-field support and training for 45 franchise locations throughout the Northeast, Mid-Atlantic, Southeast, and Midwest regions, with direct reporting accountability to the CEO.★ Visited stores to provide guidance on sales strategies and creative marketing campaigns.★ Fulfilled a critical role providing new franchisee owners with emergency assistance and support. ★ Successfully retained nearly 100% of franchisees and provided new avenues of business acquisition including social media and proactive cold calling that drove business.★ Motivated franchise owners to attend franchise conventions to gain insight into the latest trends in sales, marketing, and promotions.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT PAK MAILThrough established relationships with motor carriers, Pak Mail provides efficient, competitive, and reliable freight services. We manage local, regional, inter-regional, and long-haul oversize, LTL, and full-truckload shipments effectively and efficiently.



RE/MAX

• United States
• Real Estate
• 700 & Above Employee

• Franchise Development Consultant

  • 2007 - 2010

  ★ Provided guidance and support to 85 locations that generated over $20MM in franchise fees, advising owners on tactics to recruit and retain top real estate agents. ★ Developed key clients and nurtured potential candidates for 85 offices and 1,500 agents throughout northern and central Florida. ★ Maintained accountability for the success of business operations, finance, sales, recruitment, and marketing initiatives. ☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ ABOUT RE/MAX RE/MAX was founded in 1973 by Dave and Gail Liniger, with an innovative, entrepreneurial culture affording its agents and franchisees the flexibility to operate their businesses with great independence. Over 93,000 agents provide RE/MAX a global reach of more than 95 countries.



TWO MEN AND A TRUCK®

• United States
• Truck Transportation
• 700 & Above Employee

• Sales and Marketing Director

  • 2006 - 2007

  ★ Expanded business operations from two locations to four, growing the business by 500%; developed a framework of policies and procedures that sparked $25MM in combined annual revenue. ★ Ensured employee compliance with corporate standards regarding appearance, timeliness, and client service. ★ Managed sales, marketing, and new business development for all corporate accounts in the Denver-metro area. ☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ ABOUT TWO MEN AND A TRUCK TWO MEN AND A TRUCK® is the largest franchised moving company both in the United States and internationally. Currently there are more than 330 locations and 2,100 trucks worldwide. The company has seen consistent monthly growth since December 2009 and more than 70 consecutive months of growth. Throughout its fast-growing history, it has remained steadfast in its approach to high-touch quality service, which is illustrated by an impressive 96% customer referral rate.



Shurgard Self Storage

• Belgium
• Real Estate
• 300 - 400 Employee

• District Manager

  • 2003 - 2006

  ★ Started in Phoenix and relocated to Denver to direct operations at nine company locations in the South Denver area. ★ Effectively managed over 2000 storage units, with accountability for cost containment and capacity utilization across all locations. ★ Recognized as Manager of the Year in 2005. ☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ ABOUT SHURGARD Shurgard Self-Storage is a market leader in self-storage solutions for private and commercial customers. Established in 1994, Shurgard operates 221 stores in 7 European countries (France, The Netherlands, Sweden, United Kingdom, Belgium, Germany and Denmark) with over 550 employees and 100,000 customers. Shurgard Self-Storage is headquartered in Brussels, Belgium.



HERTZ CORPORATION

• Branch Manager

  • 2000 - 2003

  • Responsible for all management activities at a Hertz Local Edition branch. • Oversaw 150 vehicles with $1M in annual revenues • Sales and Marketing-Led to significant gain in market share • Staff training and development • Spun off satellite store to become its own branch • 100% employee retention • Responsible for all management activities at a Hertz Local Edition branch. • Oversaw 150 vehicles with $1M in annual revenues • Sales and Marketing-Led to significant gain in market share • Staff training and development • Spun off satellite store to become its own branch • 100% employee retention



ENTERPRISE RENTAL CAR

• Branch Manager

  • 1996 - 2000

  • Responsible for all management activities at the largest non-airport branch in the city • Oversaw 150 vehicles with $2.5M in annual revenues • Hired and trained over 20 employees • Developed new business and maintained existing accounts • Increased profitability by 100% through reorganization and retraining of employees • Increased income by 25% through aggressive sales and marketing • Responsible for all management activities at the largest non-airport branch in the city • Oversaw 150 vehicles with $2.5M in annual revenues • Hired and trained over 20 employees • Developed new business and maintained existing accounts • Increased profitability by 100% through reorganization and retraining of employees • Increased income by 25% through aggressive sales and marketing



Genuine Parts Corp

• NAPA AUTO PARTS

  • Jan 1994 - Jan 1996