Michael Jackson

General Manager at Luby's Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US

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Experience

    • United States
    • Restaurants
    • 400 - 500 Employee
    • General Manager
      • Aug 2004 - Present

      • Responsible for the business performance of the restaurant including creating sales projections and analyzing profitability through routine reports • Create monthly forecasts and budgets to be followed to ensure profitability of unit • Perform daily, weekly and monthly inventories • Insure controls are followed to prevent theft of goods and money • Conduct local marketing by visiting with businesses in the area • Hire, train and evaluate employees: giving constructive feedback and insuring employees have knowledge of responsibilities and duties • Set procedures and oversee day-to-day operations • Order and receive produce, foodstuff, merchandise and supplies • Insure proper maintenance of equipment and facility • Quick problem solving to allow for uninterrupted service to guests Show less

  • Pappasitos Cantina
    • Houston, Texas
    • Kitchen Manager
      • Jan 2000 - Aug 2004

      • Directed and supervised preparation of numerous and highly varied menu food items to the high standards required by the restaurant owners and ensured prompt delivery of product to guests • Responsible for employee relations that include acting as organizer of the employee spokes-team, distributing employee awards, and ensuring that the weekly pass-on from management was delivered and understood • Ensured all safety parameters were met within the restaurant receiving ‘Safety Manager of the Quarter’ three times consecutively • Charged with inspection, documentation and maintenance of restaurant property • Performed troubleshooting and document computer maintenance and service • Developed a database for an inventory worksheet that automatically updates the prices of recipes with the increase/decrease of prices for purchased goods (EXCEL) • Began employment as server, quickly becoming trainer of other servers Promoted to Floor Manager after six months and as Floor Manager organized, directed, maintained and supervised the shift execution in the dining area by working with the wait staff, hosts, bartenders, bussers, and through communication with the Kitchen Manager Show less

Education

  • University of Houston-Downtown
    Bachelor of Business Administration - BBA, Accounting and Finance
    2015 - 2017
  • Houston Community College
    Associate in Applied Science (AAS), Accounting
    2013 - 2014
  • Brazosport College
    Chemical Technology
    1996 - 1997

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