Michael Holzrichter

Manager - Sales and Service at Swagelok Idaho | Montana | Salt Lake | Rock Springs
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Contact Information
us****@****om
(386) 825-5501
Location
Kamas, Utah, United States, US

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Experience

    • United States
    • Mechanical Or Industrial Engineering
    • 1 - 100 Employee
    • Manager - Sales and Service
      • Dec 2022 - Present

    • Account Manager
      • Aug 2019 - Dec 2022

      • Achieve weekly, monthly, and annual sales goals• Anticipate and creatively resolve problems through sales process• Assure continual account satisfaction through maximum responsiveness, superior service levels and personalized customer care.• Build high-level strategic relationships, direct contacts and networks in territory• Collaborate with Customer marketing and buyers to create value driven initiatives with target customers• Develop matrices to measure productivity and effectiveness• Drive effective account planning & management process by leading the development and implementation of account plan with a cross functional team approach• Establish the necessary account situational background to build and maintain a territory plan, account strategy and account plan• Grow revenue for business• Identify opportunities for further expansion of services among current client base• Lead, orchestrate and deliver sales calls and presentations• Leverage internal resources and partner resources as required• Maintain control of sales goals to ensure reasonable cycle length, sales volumes and sell rate• Manage the sales forecasts• Participate in necessary training, selling techniques and methods and product capability workshops to stay current in business• Perform independent research and analysis and development strategies to maximize revenue within accounts, the territory or industry segment.• Travel to clients and vendor meetings• Work in a rapidly expanding and changing environment Show less

    • Inside Sales Representative/ Account Manager
      • Apr 2018 - Aug 2019

      o Cultivate and grow an established account base using out-bound selling techniqueso Develop relationships with key decision makers and influencers at assigned accounts.o Assist with the follow-up and qualification of leads generated through campaigns, social media, website use, customer events, walk-in traffic, etc.o Communicate with outside sales, via CRM and personal contact, to coordinate and support any additional customer needs uncovered from customer conversations that relate to project or construction support, custom solutions or new/existing account development.o Follow-up on quotes and document the status in a CRM system.o Develop goals and strategies to maintain and increase revenue within assigned accounts through use of an outbound calling system. Show less

    • United States
    • Retail
    • 1 - 100 Employee
    • Luxury Sales Associate
      • Dec 2017 - Mar 2019

      Support corporate executive team in launching new concept store inside St. Regis Deer Valley. Focus on educating consumer on brand value and quality. Brand ambassador - required to wear product in social settings and create social media awareness. Responsible for hitting sales goals and developing long term customer relationships. Monitoring inventory and daily operations. Support Marketing Director in local market outreach. Support corporate executive team in launching new concept store inside St. Regis Deer Valley. Focus on educating consumer on brand value and quality. Brand ambassador - required to wear product in social settings and create social media awareness. Responsible for hitting sales goals and developing long term customer relationships. Monitoring inventory and daily operations. Support Marketing Director in local market outreach.

    • Sweden
    • Sporting Goods Manufacturing
    • 100 - 200 Employee
    • Marketing Coordinator
      • Oct 2017 - May 2018

      (LTP) Local Talent program – POC’s grassroots sponsorship program development. This includes order entry, product support, and communication support. Assist in coordinating and executing product placement, point of purchase displays and brand awareness for sports marketing events, special projects and programs. Help develop and track athlete ROI – results, seasonal reporting, brand value, tracking etc. Coordinate and provide assistance for all POC sales events. (LTP) Local Talent program – POC’s grassroots sponsorship program development. This includes order entry, product support, and communication support. Assist in coordinating and executing product placement, point of purchase displays and brand awareness for sports marketing events, special projects and programs. Help develop and track athlete ROI – results, seasonal reporting, brand value, tracking etc. Coordinate and provide assistance for all POC sales events.

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Supervisor
      • May 2011 - Jan 2018

      Supervise Mountain Adventure Course employees and activities to ensure all safety procedures and protocols. On hand to inspect and maintain condition of operations for rides and guest safety. Coaching and training new hires as well as veterans to ensure they are updated on all required expectations. Provide guest experiences with group tours and private corporate parties. Team Lead: 2012-13 Responsible for the safe operation of all attractions. Supervise Mountain Adventure Course employees and activities to ensure all safety procedures and protocols. On hand to inspect and maintain condition of operations for rides and guest safety. Coaching and training new hires as well as veterans to ensure they are updated on all required expectations. Provide guest experiences with group tours and private corporate parties. Team Lead: 2012-13 Responsible for the safe operation of all attractions.

Education

  • University of Utah
    Marketing
    2014 - 2018
  • University of Utah - David Eccles School of Business
    Marketing

Community

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