Procurement Coordinator

• May 2020 - Oct 2020

 Assisted in formulating the company's future direction and supporting tactical initiatives-including, but not limited to, directing strategic business plans & developing financials  Developed data analysis benchmark analytics & SOPs – to understand buy/sell ratios, profit margins, and probability index throughout the funnel process  Supervised acquisition due diligence and negotiated acquisitions as well as oversaw the company's transaction processing systems  Constructed and monitored reliable control systems-including the management of social media platforms & marketing plans  Performed executive functions, including the decision making, related to operations including finances, administration, and website marketing and upkeep Show less

Server/Bartender

• Nov 2018 - Sep 2020

Customer Service Representative

• Apr 2020 - May 2020

Sr. Director For Academic Planning & Operations

• Aug 2017 - Nov 2018

 Oversaw, Approved, & Held Integral Parts in $200,000,000+ yearly budgets Wrote Software & Implemented Easy-to-use software for senior leadership decision process Data Analytics for Hiring, Payment Process, & Procurement decisions Managed projects for the Provost for all University Faculty Hiring & Employment as well as compensation Integral in Supply Chain Management Analyzation & Decision-Making Processes & Led Process Improvement Projects Coordinated & Met Regularly with School Officials to manage clear communication for University-wide program rollouts Show less

Lead Workforce Manager / Academic Advisor

• Mar 2012 - Aug 2017

 Created various reports for department and executive hourly & daily use – including reports created through SharePoint, Excel, Access, PowerPoint, WebDT, & SQL  Created implemented budget, schedule, & forecast analytics for 600+ employee department for year-over-year goals and projections of inbound and outbound Cisco Call and LivePerson chat forecasting  Created, proposed, then implemented multiple projects that were used daily by management and Academic Advisors, including Academic Advising Daily Goals, surveys, and a training manual for CRM Dynamics & Mail Merge Recommended by management to serve in a number of positions within the Academic Advising Department, continually increasing responsibility and training along new and tenure advisors on new techniques - including Workforce Management, Issue Resolution, Individual Advising, & Advising Advocate Lead numerous outbound campaigns, creating templates for outbound messages and stat tracking for personal, and team, use as well As an Individual Advisor, multitasked to achieve goals by effectively managing incoming calls, outbound contacts, and managing an individual inbox for over 800 students Show less

Project Manager & Reimbursement Supervisor

• Dec 2007 - Dec 2009

 Oversaw and Managed Projects with budgets between $500,000 and $1,000,000  Developed and Implemented new Software/Program Rollouts  Monitored a group by reviewing their inputted information to confirm the correct data, then trained to correct the issues, and followed up on their progress  Found and addressed problems occurring within the organization, then created and implemented processes to fix the errors  Developed and trained employees how to successfully use these processes  Meet With and Presented Reports and Needed Changes to CEO and Vice President Daily  Created and reviewed resources, including Excel sheets, to detail pertinent information  Reviewed and researched individual cases to reveal the source of the issue  Analyzed previous and current data, then presented applicable data Show less