Experience

CAIA Association

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Information Technology Intern

  • Jul 2023 - Present

  - Created a company-wide Phishing and Cybersecurity Campaign - Successfully resolved and closed a variety of IT help desk tickets - Configured/Reconfigured multiple Windows laptops for Company Use - Brought back a Bi-Weekly IT newsletter to keep the Company up to date on the latest innovations - Reviewed, Revised and organized IT Policy's - Created a company-wide Phishing and Cybersecurity Campaign - Successfully resolved and closed a variety of IT help desk tickets - Configured/Reconfigured multiple Windows laptops for Company Use - Brought back a Bi-Weekly IT newsletter to keep the Company up to date on the latest innovations - Reviewed, Revised and organized IT Policy's



Springfield College

• United States
• Higher Education
• 700 & Above Employee

• Resident Assistant

  • Aug 2021 - May 2023

  - Organized Social events to help foster relationships between residents. - Managed building administrative duties: room transfers, incident reports, and maintenance reports - Resolved student issues by finding immediate solutions and referred students to appropriate site resources - Organized Social events to help foster relationships between residents. - Managed building administrative duties: room transfers, incident reports, and maintenance reports - Resolved student issues by finding immediate solutions and referred students to appropriate site resources



Drobots

• Concord, Massachusetts, United States

• STEM Instructor

  • Jul 2022 - Aug 2022

  - Integrated technology into teaching for enhanced learning experiences using drones - Became familiar with drones and CAD software - Differentiated instruction to cater to various learning styles - Integrated technology into teaching for enhanced learning experiences using drones - Became familiar with drones and CAD software - Differentiated instruction to cater to various learning styles