Michael Henderson
Security Analyst at SpearTip- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA Project+ Certification
CompTIAJul, 2020- Nov, 2024 -
Certified internet web professional
Certification Partners (CIW)Sep, 2019- Nov, 2024 -
CompTIA CySA+ ce Certification
CompTIAJul, 2021- Nov, 2024 -
CompTIA IT Operations Specialist – CIOS Stackable Certification
CompTIAAug, 2019- Nov, 2024 -
CompTIA Network+ ce Certification
CompTIAAug, 2019- Nov, 2024 -
CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
CompTIANov, 2019- Nov, 2024 -
CompTIA Security Analytics Professional – CSAP Stackable Certification
CompTIAJul, 2021- Nov, 2024 -
CompTIA A+ ce Certification
CompTIAOct, 2018- Nov, 2024 -
(ISC)2 SSCP System Security Certified Practitioner
(ISC)²Nov, 2020- Nov, 2024 -
CompTIA Security+ ce Certification
CompTIAJan, 2019- Nov, 2024
Experience
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SpearTip
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United States
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Computer and Network Security
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1 - 100 Employee
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Security Analyst
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May 2022 - Present
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Da-Com Corporation
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Centralized Services Specialist
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Jul 2020 - May 2022
A few of the responsibilities that I am currently managing include, designing, creating, and monitoring the patch management system for all of our managed clients. I am responsible for the management of the anti-virus install, monitoring, and responding to incidents for all our clients. I manage part of the security and response for all clients, another responsibility is creating and suggesting more efficient processes for our clients, and working closely with all team members to work both proactively and reactively to provide the best possible service for our clients.
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Edward Jones
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United States
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Financial Services
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700 & Above Employee
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Help Desk Support Specialist
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Aug 2019 - Jun 2020
Assist internal team with a multiple amount of issues including, user account sign in, lan and wan troubleshooting, printer, scanners, faxes, remote connection , branch down and voip phone network issues. Assist internal team with a multiple amount of issues including, user account sign in, lan and wan troubleshooting, printer, scanners, faxes, remote connection , branch down and voip phone network issues.
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Keystone
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Egypt
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Information Technology & Services
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1 - 100 Employee
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Information Technology Helpdesk Technician
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May 2016 - Sep 2019
Assist clients with technical problems at both the help desk and field level support. Assist clients with technical problems at both the help desk and field level support.
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Essential Network Technologies
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United States
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Information Technology & Services
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1 - 100 Employee
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Tier 1 help desk engineer
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Jan 2019 - May 2019
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Operations Manager
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Mar 2000 - Mar 2015
Managed numerous multi million dollar stores as the Operations manager. Responsibilities included training of entire store and leadership team on new processes, improvement plans , and metrics.Managed OSHA regulated processes in the stores. And responsible for safety and security of employees and customers. Managed numerous multi million dollar stores as the Operations manager. Responsibilities included training of entire store and leadership team on new processes, improvement plans , and metrics.Managed OSHA regulated processes in the stores. And responsible for safety and security of employees and customers.
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Education
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2019 - 2021
Western Governors University
Bachelor's degree, Bachelor's of Science and Cybersecurity and Information Assurance -
2015 - 2017
Jefferson College
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