Michael Hegedus

Technical Engineer/Helpdesk at NuMSP
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Contact Information
us****@****om
(386) 825-5501
Location
Clifton, New Jersey, United States, JE
Skills

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Geri Azzolini

I worked with Michael as his Career Advisor for the Computer Networking and Security program here at Lincoln Tech. From day one he was proactive in his pursuit of career growth. He has added the role of Network Security Analyst to an already impressive list of career accomplishments and I know he will be an asset to any organization he teams up with. One of my favorite students, I know he will be successful!

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Credentials

  • Cisco Certified Entry Networking Technician (CCENT)
    Cisco
    Apr, 2019
    - Nov, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
    Cisco
    Feb, 2020
    - Nov, 2024
  • CompTIA A+ ce
    CompTIA
    Dec, 2012
    - Nov, 2024
  • CompTIA Network+ ce
    CompTIA
    Jan, 2014
    - Nov, 2024
  • CompTIA Security+ ce
    CompTIA
    Feb, 2014
    - Nov, 2024

Experience

  • NuMSP
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Engineer/Helpdesk
      • Mar 2020 - Present

      • Use of ConnectWise Manage, Automate and Support to document activities and access workstations and servers in client environments • Use of ITGlue for documentation and information management. • Remotely connecting to and working with users to solve problems such as creation of new employee accounts, VPN setups, resetting forgotten and expired passwords, internet access, slow startup, email issues, printer issues and applications not working correctly. • Use of RingCentral to communicate with clients. Show less

  • Quarterhorse Technology Group
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Engineer/Helpdesk
      • Jan 2020 - Mar 2020

      • Migration of user data, installing ConnectWise Automate Agents and configuring new hosts during upgrade rollouts at a number of client locations. • Use of ITGlue for documentation and information management. • Alert Processing using ConnectWise Manage to react to problems such as Failed Updates, Missing Service Packs, Unclassified Apps, Out-of-Date Agents, Low Drive Space, Server Offline Alerts and Brute Force Attacks. • Remotely connecting to hosts to solve various problems. • Use of Fonality to organize communication with clients. • Hardware upgrades such as installation of RAM and Hard Drives • Remote and onsite updating of Windows 7 hosts to Windows 10 • Coordinating solutions to problems between clients and their own vendors (Box.com, A2000, Dymo) Show less

  • STIGroup
    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Network Security Analyst
      • Feb 2013 - Apr 2018

      • Incident response and IDS/IPS threat analysis for multiple clients across various sectors and industries using various SEIMs such as ELK, FireSIGHT, LogRhythm, Manage Engine, Netwrix, NNT and QRadar. • Managing security devices (Firewall, IDS/IPS) and troubleshooting network issues with Appliances such as FortiAnalyzer, Palo Alto Panorama, WhatsUp Gold and Wireshark. • Insuring client’s Web Servers are protected by performing daily checks using WAFs such as Applicure dotDefender and TrustWave Web Defender • Responding to, contacting and investigating potentially dangerous behavior of users using such tools as Carbon Black, FireEye, Forticlient and Websense. • Performing Daily, Weekly and Monthly checks to insure that all Applications and Devices are working properly and at peak efficiency. • Static/dynamic analyzing and remediating the threat of potential malware, including sandboxed executions to collect relevant IOCs. • Researching ongoing threats, outliers, anomalies and unknown binaries within a client's environment. • Creating VBA scripts to automate and streamline daily analysis tasks and data collection. • Creating monthly reports with Microsoft Office detailing Nessus and nmap vulnerability scan results and attack trend analysis viewed from a number of perspectives. • Instructing and overseeing co-workers to ensure that all procedures are followed and most efficient techniques are used Show less

  • Galvanic Printing & Plate Co
    • United States
    • Computer Networking Products
    • 1 - 100 Employee
    • Prepress Manager, Mac Operator, Platemaker
      • 1994 - 2011

      Initially employed as a 4/C film stripper. Promoted to department manager in 2nd year of employment. Transformed the department from an analog film-based operation to a digital direct-to-plate computer based operation, which increased productivity and streamlined the workflow. Implemented digital proofing and managed an Epson based color proofing system. Responsible for layouts, impositions, proofing, plate-making as well as department manager duties Initially employed as a 4/C film stripper. Promoted to department manager in 2nd year of employment. Transformed the department from an analog film-based operation to a digital direct-to-plate computer based operation, which increased productivity and streamlined the workflow. Implemented digital proofing and managed an Epson based color proofing system. Responsible for layouts, impositions, proofing, plate-making as well as department manager duties

  • Mates Graphics
    • Clifton, NJ
    • 4/C Stripper
      • 1992 - 1994

      Stripped, composed and proofed magazine pages for a number of publications for printing at various off-site facilities Stripped, composed and proofed magazine pages for a number of publications for printing at various off-site facilities

  • TSI Graphics
    • Cranford, NJ
    • Expeditor, 4/C Stripper, Quality Control
      • 1988 - 1992

      Initially employed as an expeditor, tracking and documenting the progress of all live jobs, as well as proofing between workflow surveys. Advanced into camera operating and composing and ultimately 4/C stripping and quality control Initially employed as an expeditor, tracking and documenting the progress of all live jobs, as well as proofing between workflow surveys. Advanced into camera operating and composing and ultimately 4/C stripping and quality control

Education

  • William Paterson University of New Jersey
    Certificate Program, Cisco Networking, Linux, Cybersecurity
    2018 - 2019
  • Lincoln Tech
    Computer Networking and Security
    2012 - 2013
  • Union County College
    Associate in Arts, Journalism
    1995 - 1998
  • Armat School for the Graphic Arts,
    Lithographic Stripping/Black & White Photography
    1988 - 1988
  • duCret School of the Arts
    Illustration, Photography, Fine Art
    1984 - 1987

Community

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