Michael Harbour
Sales Director at VOCA Marketing- Claim this Profile
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Bio
Experience
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VOCA Marketing
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Canada
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Advertising Services
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1 - 100 Employee
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Sales Director
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Mar 2018 - Present
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2 West Bar & Grille
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United States
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Restaurants
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General Manager
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Dec 2014 - Sep 2017
-Establish restaurant business plan by serving restaurant demands, conferring with people in the community, identifying and evaluating competitors, preparing financials, marketing and sales projections. -Meet restaurants financial objectives by developing financing, preparing forecast and budgets, initiating corrective actions, developing and implementing strategies to increase average meal tickets. -Attracts patrons by developing and implementing marketing, advertising public and community relations programs, evaluating program results, identifying an tracking changing demands. -Control purchased and inventory by meeting with managers and vendors, implementing production, productivity, quality and patron service standards. Show less
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Lead Trainer
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Apr 2009 - Sep 2014
-Responsible for training all FOH staff on Wolfgang Puck’s fine dining service standards at the following restaurants: Riva, Postrio, Spago Las Vegas. Including food knowledge, presentation, and sales techniques through comprehensive product knowledge. -Courteous and professional behavior with Guests to help repeat business and restaurant profitability. -Helped in promoting business through social media and community events. -Responsible for training all FOH staff on Wolfgang Puck’s fine dining service standards at the following restaurants: Riva, Postrio, Spago Las Vegas. Including food knowledge, presentation, and sales techniques through comprehensive product knowledge. -Courteous and professional behavior with Guests to help repeat business and restaurant profitability. -Helped in promoting business through social media and community events.
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Education
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Hudson Valley Community College
Associate's degree, Communication and Media Studies