Michael Harbour

Sales Director at VOCA Marketing
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Sales Director
      • Mar 2018 - Present
    • United States
    • Restaurants
    • General Manager
      • Dec 2014 - Sep 2017

      -Establish restaurant business plan by serving restaurant demands, conferring with people in the community, identifying and evaluating competitors, preparing financials, marketing and sales projections. -Meet restaurants financial objectives by developing financing, preparing forecast and budgets, initiating corrective actions, developing and implementing strategies to increase average meal tickets. -Attracts patrons by developing and implementing marketing, advertising public and community relations programs, evaluating program results, identifying an tracking changing demands. -Control purchased and inventory by meeting with managers and vendors, implementing production, productivity, quality and patron service standards. Show less

    • Lead Trainer
      • Apr 2009 - Sep 2014

      -Responsible for training all FOH staff on Wolfgang Puck’s fine dining service standards at the following restaurants: Riva, Postrio, Spago Las Vegas. Including food knowledge, presentation, and sales techniques through comprehensive product knowledge. -Courteous and professional behavior with Guests to help repeat business and restaurant profitability. -Helped in promoting business through social media and community events. -Responsible for training all FOH staff on Wolfgang Puck’s fine dining service standards at the following restaurants: Riva, Postrio, Spago Las Vegas. Including food knowledge, presentation, and sales techniques through comprehensive product knowledge. -Courteous and professional behavior with Guests to help repeat business and restaurant profitability. -Helped in promoting business through social media and community events.

Education

  • Hudson Valley Community College
    Associate's degree, Communication and Media Studies
    2002 - 2004

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