Experience

Star Hotel Group

• Australia
• Hospitality
• 100 - 200 Employee

• Stock Control & Data Entry

  • Dec 2020 - Present

  ➤ Processing of all stock related documents into I Control ensuring a high level of accuracy.➤ Investigating purchase cost to system cost variances as per business guidelines.➤ Provide assistance and stock reconciliation for 33 hotels and 81 retail stores.➤ Ensure all stock takes are completed within set time frame. ➤ Processing of all stock related documents into I Control ensuring a high level of accuracy.➤ Investigating purchase cost to system cost variances as per business guidelines.➤ Provide assistance and stock reconciliation for 33 hotels and 81 retail stores.➤ Ensure all stock takes are completed within set time frame.



First Choice Liquor

• Australia
• Retail
• 1 - 100 Employee

• Liquor Team Member

  • Jan 2020 - Dec 2020

  ➤Beverage ordering, receipting and invoice data entry ensuring a high degree of accuracy.➤Perform regular beverage category stock takes.➤Provide customer service and sales assistance, recommending products suited to customer requirements.➤Facilitate cash and credit transactions using Surefire POS.➤Provide guidance and mentoring to new team members to ensure KPIs are consistently achieved. ➤Beverage ordering, receipting and invoice data entry ensuring a high degree of accuracy.➤Perform regular beverage category stock takes.➤Provide customer service and sales assistance, recommending products suited to customer requirements.➤Facilitate cash and credit transactions using Surefire POS.➤Provide guidance and mentoring to new team members to ensure KPIs are consistently achieved.



Australian Venue Co.

• Australia
• Hospitality
• 700 & Above Employee

• Merchandise Coordinator

  • Jun 2006 - Nov 2019

  ➤ Prepare tender documents for all key products and services to achieve best possible price.➤ Provide analysis for the Commercial Manager to assist in strategic decision making.➤ Liaise with internal and external stakeholder to enhance sales and service.➤ Update and maintain supplier rebate terms. Claiming of supplier rebates in line with terms.➤ Manage hotel pricing and ranging files to meet company GP requirements.➤ Prepare recommendations for CPI increases bi-annually and apply as directed.➤ Day to day maintenance of a multi-site POS database.➤ Maintain beverage stock levels within distribution centre as required.➤ Manage queries for approximately ninety hotels within required timeframe.➤ Provide support to the senior leadership, operations and hotel teams➤Preparation of comprehensive reports.➤ Lead on special projects as required.ACHIEVEMENTS➤ Created a process to mass-update price files for ninety hotels. This process originally took in excess of 100 hours to manage. Implementation of the new process reduced processing time to approximately 8 hours, reduced wage costs and allowed hotels to trade without interruption.➤ Consolidation of product by category resulting in consistency in range across all hotels. This positively impacted the performance of the business notably, which subsequently lead to an increase in supplier rebates by 10-fold.➤ Recipient of a number of awards and special recognition based on my workplace performance. Additionally, I was consistently recognised for my strong work ethic while taking the initiative to complete tasks on time.



Carindale Hotel

• Australia
• Restaurants

• Administration Manager

  • Mar 2001 - Jun 2006

  ➤ Respond to customer enquiries and provide information on hotel services.➤ Manage customer and stock databases, performing data entry tasks with the highest degree of accuracy.➤ Payment of supplier accounts within agreed terms.➤ Management of team member records and payroll.➤ Prepare emails, documentation, reports and other correspondence in a professional manner.➤ Maintain the upkeep of the office including presentation and supplies ordering. ➤ Respond to customer enquiries and provide information on hotel services.➤ Manage customer and stock databases, performing data entry tasks with the highest degree of accuracy.➤ Payment of supplier accounts within agreed terms.➤ Management of team member records and payroll.➤ Prepare emails, documentation, reports and other correspondence in a professional manner.➤ Maintain the upkeep of the office including presentation and supplies ordering.