Michael Gutierrez
Lead Supervisor at Tastea- Claim this Profile
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Topline Score
Bio
Charlize Jheanna Ronquillo
Michael is a unique example of exceptional talent. As Assistant Manager at Tastea, I had the pleasure of working with him for three years, creating a synergistic work atmosphere. Michael's ability to effectively handle even the most challenging difficulties and demanding customers truly struck me. It takes years for customer service specialists to master such expertise, yet it came effortlessly to him. I was always impressed by his ability to command a room and persuade people to agree on ideas, even if they were initially on opposite pages. During the years I've known Michael, he became the spark for individuals to open up and feel at ease. Michael gets my highest recommendation as a team member or leader.
Charlize Jheanna Ronquillo
Michael is a unique example of exceptional talent. As Assistant Manager at Tastea, I had the pleasure of working with him for three years, creating a synergistic work atmosphere. Michael's ability to effectively handle even the most challenging difficulties and demanding customers truly struck me. It takes years for customer service specialists to master such expertise, yet it came effortlessly to him. I was always impressed by his ability to command a room and persuade people to agree on ideas, even if they were initially on opposite pages. During the years I've known Michael, he became the spark for individuals to open up and feel at ease. Michael gets my highest recommendation as a team member or leader.
Charlize Jheanna Ronquillo
Michael is a unique example of exceptional talent. As Assistant Manager at Tastea, I had the pleasure of working with him for three years, creating a synergistic work atmosphere. Michael's ability to effectively handle even the most challenging difficulties and demanding customers truly struck me. It takes years for customer service specialists to master such expertise, yet it came effortlessly to him. I was always impressed by his ability to command a room and persuade people to agree on ideas, even if they were initially on opposite pages. During the years I've known Michael, he became the spark for individuals to open up and feel at ease. Michael gets my highest recommendation as a team member or leader.
Charlize Jheanna Ronquillo
Michael is a unique example of exceptional talent. As Assistant Manager at Tastea, I had the pleasure of working with him for three years, creating a synergistic work atmosphere. Michael's ability to effectively handle even the most challenging difficulties and demanding customers truly struck me. It takes years for customer service specialists to master such expertise, yet it came effortlessly to him. I was always impressed by his ability to command a room and persuade people to agree on ideas, even if they were initially on opposite pages. During the years I've known Michael, he became the spark for individuals to open up and feel at ease. Michael gets my highest recommendation as a team member or leader.
Experience
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Tastea
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Slovakia
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Food & Beverages
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Lead Supervisor
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Aug 2019 - Present
- Maintaining staff by training employees. - Completes operations by developing schedules, and assigning and monitoring work. - Providing quality service by enforcing quality and customer service standards. - Working in a fast-paced environment. - Ensuring all supervisors and team members are completing daily tasks. - Maintaining staff by training employees. - Completes operations by developing schedules, and assigning and monitoring work. - Providing quality service by enforcing quality and customer service standards. - Working in a fast-paced environment. - Ensuring all supervisors and team members are completing daily tasks.
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ZERO&
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United States
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Food and Beverage Services
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1 - 100 Employee
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Barista
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Feb 2023 - Mar 2023
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Team Member
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Sep 2017 - Aug 2019
- Preparing food for customers - Working in a fast-paced environment. - Ensuring all store operations are completed during opening and closing business hours. - Training new employees on store protocols and tasks - Preparing food for customers - Working in a fast-paced environment. - Ensuring all store operations are completed during opening and closing business hours. - Training new employees on store protocols and tasks
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Education
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California State University - East Bay
Bachelor of Fine Arts - BFA, Graphic Design -
Evergreen Valley College
Associate of Arts and Sciences - AAS, Health Science -
Milpitas High School
High School Diploma