Experience

Allo Communications

• Business Sales Leader

  • Mar 2016 - Present

  We consult with customers of all sizes to provide exceptional technology for their voice, data and TV solutions. We deliver our services over fiber to every customer no matter their business size. Allo Communications is a Nebraska-based and Nebraska-owned telecommunications company offering local telephone, long distance, broadband, Internet and television to businesses across Nebraska. Being local, exceptional, honest, and hassle free are the Allo core values. Allo has customized… We consult with customers of all sizes to provide exceptional technology for their voice, data and TV solutions. We deliver our services over fiber to every customer no matter their business size. Allo Communications is a Nebraska-based and Nebraska-owned telecommunications company offering local telephone, long distance, broadband, Internet and television to businesses across Nebraska. Being local, exceptional, honest, and hassle free are the Allo core values. Allo has customized solutions to fit every business need. Our cost-efficient services and industry-leading fiber technology will put you ahead of the curve. Show more Show less



Windstream

• Consumer Account Executive

  • Apr 2012 - Mar 2016

  Work with National sales partners and manage the customer experience. Engage with partners to determine opportunities and develop training materials to assist agents. Manage customer surveys, perform bi-weekly call calibrations and strategize to increase customer satisfaction.- Responsible for managing and growing 30+ MDU bulk and retail accounts in NE, IA, OK, TX and NM - Work with property managers and residents to increase Windstream's Net Promoter Score and increase revenue through… Work with National sales partners and manage the customer experience. Engage with partners to determine opportunities and develop training materials to assist agents. Manage customer surveys, perform bi-weekly call calibrations and strategize to increase customer satisfaction.- Responsible for managing and growing 30+ MDU bulk and retail accounts in NE, IA, OK, TX and NM - Work with property managers and residents to increase Windstream's Net Promoter Score and increase revenue through phone, high speed internet and TV sales- Lead marketing campaigns to drive up penetration levels in each properties - Negotiate terms of contracts - Seek out new leads and follow up on leads - Lead, motivation and train property managers on products, promotions, process, etc. - Assist in training MDU call center on processes & procedures - Project Management: create operational processes for new property, lead training calls, create training materials - Host resident socials to meet with residents, discuss and resolve issues, promote additional products, etc. Show more Show less



Time Warner Cable

• Account Manager II

  • Aug 2011 - Oct 2012

  -Primary responsibility is existing customer upsell and contract renewal within the Mid-market and Enterprise segments-Responsible for achieving a monthly revenue quota in data, phone and video sales -Develops customer centric solutions and delivers sales proposals on product benefits.-Works with the Account Executive and Account Consultant teams to insure timely handoff of sold accounts for ongoing management and retention.



Windstream Communications

• Account Executive II

  • Mar 2008 - Jul 2011

  - Overall responsibility to prospect for new customers in an assigned territory through aggressive prospecting efforts to new businesses - Develop relationships with and maintain communications with new businesses through various mediums.- Identify and qualify sales leads and maintain a strong prospect pipeline to ensure above average quota and revenue goal attainment.- Provide professional and technical advice on business applications to ensure account satisfaction by fulfilling… - Overall responsibility to prospect for new customers in an assigned territory through aggressive prospecting efforts to new businesses - Develop relationships with and maintain communications with new businesses through various mediums.- Identify and qualify sales leads and maintain a strong prospect pipeline to ensure above average quota and revenue goal attainment.- Provide professional and technical advice on business applications to ensure account satisfaction by fulfilling customer needs. - Respond to customer inquiries that result from outbound prospecting calls to retain and grow existing revenues while securing new accounts.- Respond to Request for Proposals (RFPs)Product Responsibility - Represent Windstream’s entire converged product portfolio with special focus on next generation data products.- Maintain a solid understanding of all the major product groups and applications associated with these product groups.- Coordinate with Engineering and sales support to complete product configuration and ensure successful installation of CPE products.Sales Process Responsibility- Use computer applications to create a proposals and/or presentations.- Input current account information as well as prospecting account status into Windstream’s pipeline management (Salesforce) tool. - Give on site presentations to existing and prospective clients while utilizing sales techniques in order to close rules.- Focused entirely on new streams of revenue through aggressive networking and prospecting.- Coordinate area-wide technology events for customers and prospects. Show more Show less