Experience

Novuna Vehicle Solutions

• United Kingdom
• Financial Services
• 200 - 300 Employee

• Downtime Controller

  • Aug 2022 - Present

  Ensuring vehicle downtime is kept to a minimum by offering alternative repair strategies to the garage network. Whilst ensuring customers are kept fully up to date and their requirements met. Ensuring vehicle downtime is kept to a minimum by offering alternative repair strategies to the garage network. Whilst ensuring customers are kept fully up to date and their requirements met.



All Fleet Services

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Supplier Relationship Manager

  • May 2019 - Sep 2022

  This is an exciting time as I have recently taken on the role of Supplier Relationship Manager for All Fleet Network. It is my responsibility to establish relationships with new suppliers for the All Fleet Network whilst maintaining and developing the relationship with current network suppliers.

• Maintenance Controller

  • May 2010 - May 2019

  During this period I was part of a team responsible for a combined fleet in excess of 60000 vehicles on behalf of multiple stakeholders including Carillon Fleet Management and Hitachi Capital.Responsibilities included the organisation and administration of vehicle repairs and assesment of repair requirements on a technical level, assesment and final authority of repair costs and downtime management. in addition it was my responsibility to challenge manufacturers for reimbursement of hire and repair costs when required. Show less



Cotswold Motor Group

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Advisor

  • Apr 2005 - May 2010

  During my employment at Cotswold BMW I filled a variety of roles including service advisor, warranty administration, sales administrator and workshop control. During my employment at Cotswold BMW I filled a variety of roles including service advisor, warranty administration, sales administrator and workshop control.