Michael Frederik Hansen

Account Manager Key Account at Visiolink
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Contact Information
Location
Middle Jutland, Denmark, DK

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5.0

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/ Based on 2 ratings
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Casper Mayland

Jeg har haft fornøjelsen af at følge Michaels karriere siden begyndelsen. Michael har altid arbejdet professionelt og målrettet med de projekter han har været involveret i. Michael er yderst pligtopfyldende, organiseret og leverer altid et gennemarbejdet produkt. Michael er god til at få alle i rummet til at føle sig godt tilpas. Han har et ekstremt godt flair ift. networking, da han har en evne til at få sine samarbejdspartnere til at føle sig vellidte - og til at forstå 'verden' fra deres perspektiv. Michael er yderst kollegial og vil for sin nuværende- samt kommende arbejdsgiver altid være en gevinst. Som produktiv medarbejder men også som en god kollega.

Peter Reinholdt Paulsen

Jeg har kendt Michael gennem adskillige år, og har arbejdet sammen med ham i både professionelt og privat regi. Og der er absolut ingen tvivl om at Michael er dén person i mit netværk, der er stærkest til at pleje og udvikle sine relationer, og dertil i at sætte det ind den rette kontekst. Enhver arbejdsgiver bør være lykkelig for at have ham på holdet!

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Experience

    • France
    • Telecommunications
    • 1 - 100 Employee
    • Account Manager Key Account
      • Feb 2022 - Present
    • Denmark
    • Media Production
    • Key Account Manager
      • Jan 2019 - Feb 2022

      Sales activities • Responsibility for the effective on-boarding of new customers and handling of new sales leads • Execution of CANVAS in selected segments and regions• Ensure that sales quote details are living up to the expectations of delivery requirements to secure the quality and timeliness of the delivery • Ensure that the contribution margin on sales and orders is adequate to justify the risk, EBIT and positive causative cash flow • Frame Agreement development for new clients Customer Retention & Development • Responsible for growing and developing existing high and key account clients• Creates customer development & engagement plans for the development of current customers and for future new customers• Heads up the execute proactive customer engagement activities as per engagement plan • Frame Agreement development, maintenance & renewal• Drives customer satisfaction by ensuring optimal customer service and attention both on new and existing customers • Will act as the key sales interface and is responsible for charring and planning customer review and development meetingsProcess & Market knowledge and development • Brings customer and product need & knowledge to the product development board in order to ensure marked and customer aligned product development• Develop customer and segment knowledge to ensure correct canvas & local customer engagement plans• Provides input to the development of the sales processes, business pitches, IT applications and masterdata optimizations & maintenance Show less

    • Sales Account Manager
      • Jan 2017 - Jan 2019

      • Responsibility for the effective on-boarding of new clients and handling of new sales leads• Execution of CANVAS in selected segments and regions• Focusing on growing and developing existing low to medium clients, together with generating new business. Ensure that sales quote details are living up to the expectations of delivery requirements to secure the quality and timeliness of the delivery • Ensure that the contribution margin on sales and orders is adequate to justify the risk, EBIT and positive causative cash flow• Drives customer satisfaction by ensuring optimal customer service and attention• Brings customer and product need & knowledge to the product development board in order to ensure marked and customer aligned product development• Develop customer and segment knowledge to ensure correct canvas & local customer engagement plans. Provides input to the customer engagement plans• Support execute proactive customer engagement activities as per engagement plan• Provides input to the development of the sales processes, business pitches, IT applications and master data optimization & maintenance Show less

    • Production Coordinator
      • Feb 2016 - Jan 2017

      • Ensure acceptance of orders from sales & prepare the orders for production• Ensure production and timely delivery of the individual product deliveries• Ensure that the deliveries live up to the agreed and defined quality standards, and serve as a gate keeper and protector of the quality• Contribute to the optimization and standardization of the delivery process. This to ensure a lean production at a defined quality level• Support sales with customer alignment during the sales phase. • Provide input to the development of our product portfolio• Ensure a strong & positive operational “day to day” alignment and connection with the customer. This to a degree where the sale account responsible has an “easy job” in maintaining and developing the customer even further. Show less

    • Customer Service
      • Jun 2013 - Feb 2016

Education

  • Aarhus Universitet
    Kandidatgrad, Cand.Ling.Merc
    2012 - 2015
  • Aarhus Universitet
    Bachelorgrad, International og interkulturel kommunikation
    2009 - 2012
  • Freie Universität Berlin
    2011
    2011 - 2011

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