Experience

PRIDEROCK CAPITAL MANAGEMENT, LLC

• United States
• Real Estate
• 1 - 100 Employee

• Director of Information Technology

  • May 2022 - Present

  United States



CENTURY 21®

• United States
• Real Estate
• 700 & Above Employee

• Licensed Real Estate Agent

  • Jun 2021 - Present

  Port St Lucie, Florida, United States



Excite Health Partners

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• IT Migration Specialist

  • Aug 2021 - Nov 2021

  Stuart, Florida, United States -Migrating multiple Martin Memorial Hospital sites to Cleveland Clinic's domain -Active Directory administration and mapping network printers -Windows 7 to Windows 10 O.S. upgrades -Assisting caregivers at Cleveland Clinic locations with user profile backups and recoveries -Installing and configuring Epic Healthcare software across multiple sites -Repairing and upgrading hospital PC's and W.O.W. mobile workstations -Working with all hospital caregivers to assure successful… Show more -Migrating multiple Martin Memorial Hospital sites to Cleveland Clinic's domain -Active Directory administration and mapping network printers -Windows 7 to Windows 10 O.S. upgrades -Assisting caregivers at Cleveland Clinic locations with user profile backups and recoveries -Installing and configuring Epic Healthcare software across multiple sites -Repairing and upgrading hospital PC's and W.O.W. mobile workstations -Working with all hospital caregivers to assure successful network and application access after migration completion. Show less



Unifrax

• United States
• Glass, Ceramics and Concrete Manufacturing
• 200 - 300 Employee

• Manager of Information Technology

  • Feb 2016 - Jun 2020

  Boca Raton, FL -IT Manager in refractory manufacturing leading the operation and innovation of the IT department between sites in Florida, Michigan, NY, Europe, and Canada. -Supervising the managed IT helpdesk service providers for deployment, maintenance, and support of all IT systems. -Monitoring, responding, and resolving tier 3 trouble tickets. -Implemented rollout and migration of new SysPro ERP software solution. -MS SharePoint & Office 365 administrator responsible for managing document… Show more -IT Manager in refractory manufacturing leading the operation and innovation of the IT department between sites in Florida, Michigan, NY, Europe, and Canada. -Supervising the managed IT helpdesk service providers for deployment, maintenance, and support of all IT systems. -Monitoring, responding, and resolving tier 3 trouble tickets. -Implemented rollout and migration of new SysPro ERP software solution. -MS SharePoint & Office 365 administrator responsible for managing document libraries and setting site permissions for end users. -Migration and administration of MS Windows 7 upgrade to Windows 10. -Completed cost analysis and planning for the installation of IP cameras and network overhaul in 50,000 sq ft. manufacturing facility. -Improved infrastructure to implement automation for processing raw materials. -Installed and configured MantiMizer CMMS cloud maintenance solution. -Configured SSO for end users using Okta Identity Manager. -Worked with stakeholders to define business and systems requirements for new technology implementations. -Approved departmental purchasing as well as developing business case justifications and cost/benefit analyses for IT spending and initiatives. -Initiating and managing IT projects and project portfolios. -Developed and implemented IT policies and procedures. Including architecture, security, disaster recovery, and service provisioning. -Negotiated vendor and consultant contracts and service agreements. -Implemented asset management for IT hardware and software using MDM -Administered Zendesk Sell mobile CMS solution for global sales team Show less



Mutual of America Financial Group

• United States
• Financial Services
• 700 & Above Employee

• Network Engineer

  • Jan 2012 - Feb 2016

  Boca Raton -Domain Admin managing over 300 physical & virtual servers in enterprise data center -Support for Android and iOS mobile device integration -Managing & scheduling corporate backups using Catalogic Syncsort Backup Solution -VMware vSphere management to dynamically adjust VM server resource allotment -Real time monitoring of server storage, ram, & cpu using SolarWinds Software Solution -Setting up virtual directories and application pools for corporate intranet sites using… Show more -Domain Admin managing over 300 physical & virtual servers in enterprise data center -Support for Android and iOS mobile device integration -Managing & scheduling corporate backups using Catalogic Syncsort Backup Solution -VMware vSphere management to dynamically adjust VM server resource allotment -Real time monitoring of server storage, ram, & cpu using SolarWinds Software Solution -Setting up virtual directories and application pools for corporate intranet sites using IIS -Planned and implemented SharePoint 2013 Server Farm infrastructure build out -Implemented successful Windows server migration from Server 2003 to Server 2008 & 2012 -Running quarterly Microsoft security patches using Shavlik Solution -Planning bi-yearly enterprise disaster recovery testing -Creating corporate data shares & setting up NTFS permissions & group policy in Active Directory Show less



Bluegreen Vacations

• United States
• Hospitality
• 700 & Above Employee

• IT Support Analyst

  • Jul 2006 - Apr 2011

  Boca Raton, FL -Dell certified systems technician -Lead helpdesk support technician provided support to over 3000 internal customers -Exceeded service level agreements by improving call times & various support metrics -Managed system refreshes and hardware upgrades for over 1300 domain PC’s -Installed maintenance kits and drivers for network printers -Flashed and configured Wyse terminal thin clients and joined to Windows domain -Implemented Windows Desktop Deployment Toolkit and… Show more -Dell certified systems technician -Lead helpdesk support technician provided support to over 3000 internal customers -Exceeded service level agreements by improving call times & various support metrics -Managed system refreshes and hardware upgrades for over 1300 domain PC’s -Installed maintenance kits and drivers for network printers -Flashed and configured Wyse terminal thin clients and joined to Windows domain -Implemented Windows Desktop Deployment Toolkit and standardized desktop imaging -Deployment administrator responsible for maintaining images on deployment servers -Assisted rollout of Microsoft Forefront Security Suite and Forefront Identity Manager Show less



PC Professor

• PC Service Manager

  • Sep 2004 - Jul 2006