Experience

Planet Chrysler Jeep Dodge Ram

• United States
• Automotive
• 1 - 100 Employee

• Service Manager

  • Apr 2000 - Present

• Service Manager

  • Apr 1999 - Present

  Schedule shop work efficiently as possible in accordance with dealership policy,Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs.Listen to client complaints and assist in addressing their issues and resolving challengesOversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety lawsAssign and schedule work duties to auto service staff according to their skillsFollow up customers to obtain feedback and ensure they are satisfied with received serviceAttend workshops and study relevant publications to stay up to date with developments in the automotive service industry.Regularly audits work being done and customers service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly.Forecasts goals and objectives for the department and strives to meet themHires, trains, motivates, counsels, and monitors the performance of all service department staffPrepares and administers an annual operating budget for the service department Show less