Experience

EchoPark Automotive

• United States
• Retail Motor Vehicles
• 300 - 400 Employee

• Sales Coach

  • Sep 2018 - Present

  Coach Experience Guides on how to maximize the sale and provide a unique guest buying experience. Coach Experience Guides on how to maximize the sale and provide a unique guest buying experience.



CarLotz

• United States
• Retail Motor Vehicles
• 1 - 100 Employee

• Fixed Operations and New Store Development

  • Mar 2015 - Sep 2018

  Manage fixed operations for the current five retail locations. Building recon centers in NC and VA to service our locations 600+ vehicles. Assist CarLotz with providing our guests with the World's Best Automotive Retail Experience. Manage a team to quickly and effectively transition new store openings around the country. Manage fixed operations for the current five retail locations. Building recon centers in NC and VA to service our locations 600+ vehicles. Assist CarLotz with providing our guests with the World's Best Automotive Retail Experience. Manage a team to quickly and effectively transition new store openings around the country.



Hendrick Automotive Group

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Retail Operations Manager

  • May 2014 - Feb 2015

  Open new concept store for Hendrick Automotive Group. Changed format to allow for a more streamlined car buying experience for guests. Helped develop the car buying center for the Concord Auto Mall. Open new concept store for Hendrick Automotive Group. Changed format to allow for a more streamlined car buying experience for guests. Helped develop the car buying center for the Concord Auto Mall.



CarMax

• United States
• Retail
• 700 & Above Employee

• Sales Manager

  • Sep 2010 - Mar 2014

  Focused on sales team development. Managed and trained on daily sales process's for a team of 22. Pushed team members to achieve their personal goals while providing world class service to our guests.

• Senior Manager

  • Feb 2006 - Sep 2010

  One of 4 senior managers, managing a car retail dealership selling 700+ cars per month. Directly responsible for managing the office process's including finance, DMV and P&L bad debt management. Regional training manager for both new office managers and leads.



Netflix

• United States
• Entertainment Providers
• 700 & Above Employee

• Hub Manager

  • Jul 2005 - Feb 2006

  Insured delivery of over 40,000 pieces of mail daily. Managed a team of 40+ to insure quality and productivity levels met or exceeded company goals. Insured delivery of over 40,000 pieces of mail daily. Managed a team of 40+ to insure quality and productivity levels met or exceeded company goals.



Ocean Treasures Inc

• Loganville, Georgia

• Business Owner

  • Oct 2003 - Jul 2005

  Small business owner. Selling and maintaining both saltwater and freshwater fish for the home and business aquariums. Small business owner. Selling and maintaining both saltwater and freshwater fish for the home and business aquariums.