Michael Ferrara

Director of Client Implementations at Maxient LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston
Languages
  • English -

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Bio

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director of Client Implementations
      • May 2014 - Present

      Oversee new client implementations. Work with variety of stakeholders, including IT departments and project managers, to ensure the implementation process is proceeding smoothly. Oversee new client implementations. Work with variety of stakeholders, including IT departments and project managers, to ensure the implementation process is proceeding smoothly.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Adjunct Faculty
      • Apr 2014 - Feb 2018

      - Lead instructor for courses in Organizational Management Master's Program. Focus on Leadership/Management and Supervision. - Lead Instructor for Undergraduate Group Research Project Courses - Served as Academic Advisor - Lead instructor for courses in Organizational Management Master's Program. Focus on Leadership/Management and Supervision. - Lead Instructor for Undergraduate Group Research Project Courses - Served as Academic Advisor

    • United States
    • Higher Education
    • 700 & Above Employee
    • Assistant Director, Office of Student Conduct and Conflict Resolution
      • Jun 2009 - May 2014

      • Conducted administrative hearings, managed conduct process for suspension/expulsion level cases referred to the student conduct board, and oversaw conduct board hearings • Liaised with departments including: Northeastern Police, We Care, Office of Prevention and Education at Northeastern, Residential Life, City and Community Affairs, and University Heath and Counseling Services to address student behavior and provide support • Conducted administrative hearings, managed conduct process for suspension/expulsion level cases referred to the student conduct board, and oversaw conduct board hearings • Liaised with departments including: Northeastern Police, We Care, Office of Prevention and Education at Northeastern, Residential Life, City and Community Affairs, and University Heath and Counseling Services to address student behavior and provide support

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Associate Director of Operations and Facilities, Housing and Residential Services
      • Jun 2007 - Jun 2009

      • Directed the business, maintenance, and custodial operations for a 1600-bed housing operation and oversaw parking services administration for the College • Managed housing facilities budget • Directed the business, maintenance, and custodial operations for a 1600-bed housing operation and oversaw parking services administration for the College • Managed housing facilities budget

    • United States
    • Higher Education
    • 700 & Above Employee
    • Residence Director
      • 2005 - 2007

      Co-directed the operations of a 750 bed residence hall Co-directed the operations of a 750 bed residence hall

Education

  • Northeastern University
    Certificate of Advanced Graduate Studies, Higher Education/Higher Education Administration
    2010 - 2017
  • Fitchburg State University
    Master's, Business Administration - Management
    2008 - 2010
  • University of Connecticut
    Master's, Professional Higher Education Administration
    2003 - 2005
  • Western Connecticut State University
    Bachelor's Degree, Secondary Education: Earth Science
    1998 - 2003

Community

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