Experience

allbranded

• Germany
• Advertising Services
• 1 - 100 Employee

• Senior Data Analyst

  • Jun 2023 - Present



Amazon Web Services (AWS)

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Operations Analyst

  • Jan 2020 - Jul 2020



Refinitiv, an LSEG business

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Analyst

  • Apr 2019 - Oct 2019

  • Maintain existing reports to keep up with additional or changing requirements of the business. • Work with internal customers in helping them prepare presentations by providing the relevant information on the historical performance from global to team level. • Analyze service performance information, understand trends, identify problem areas and propose remedies where appropriate. • Develop new reports, in any reporting tool as deemed necessary by the company. • Work directly with stakeholders to determine reporting requirements and develop appropriate solutions. • Pulling data from CRM tools specifically Salesforce and SAP Business Objects to create reports, pivot tables and charts using excel, MS Access or connect directly to Tableau with visualization. Show less



Ingram Micro

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business Intelligence Analyst

  • Nov 2015 - May 2018

  • Administration of the SQL database servers and ensure its reliability • Administration of the Cisco Unified Intelligence Center • Administration of Verasmart (eCAS) application • Ensures the accuracy and efficiency of the reports delivered daily, weekly and monthly • Creates dashboards and charts for the Team Leads and Managers as an important tool to measure and as a basis for the performance and productivity of the associates • Creates custom reports for specials teams that need a specific values and computation to measure a specific task • Troubleshooting, maintain, update and upgrade to ensure the reliability of the servers • Creates documentation of the processes and procedures Show less



Expert Global Solutions (now Alorica)

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Database Administrator / Senior Reports Analyst

  • Apr 2014 - Sep 2015

  • Data collection, evaluation, proposing solutions. • Supervises a team of four to check for their output and accuracy of the reports. • Develop an in depth understanding of our data sources, tables, and data relationships from multiple data sources. • Business Intelligence (BI) duties. • Management Information System (MIS) duties which include data capturing, data storage, data processing, data and information distribution • Administer Microsoft SQL Server Database servers. • Utilize SQL Server Integration Services to import export data from numerous SQL databases. • Maintain SQL SSIS projects, maintain SSRS projects, and supported integration of information between databases. • Uses MS Excel and Pivot table for reports used as monitoring for team performance or other metrics to increase team efficiency and productivity. • Updates various databases like MS Access and Teradata for data storage. • Uses SharePoint for information dissemination within the team or client. Accomplishment • Has provided new reports as tools for junior and senior management team to assess and evaluate the performance of the team and site. Show less



Innodata Inc.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Content Process Manager / Business Analyst

  • Apr 2012 - Jan 2014

  • Oversee the daily operations of the Engineering Department specifically the daily support of all applications being used for conversion of file formats among other tasks required by client. • Studies and analyses new project deployment and tools that are needed for the process workflow. Conducts Business Process Modelling and Notation (BPMN). • Responsible for the optimization of an existing business workflow and implements improvements/automation for better production efficiency and higher output with minimal resources. • Creates macro and VBS programs for automation and if needed implements new tools or applications as part of our routine process evaluation to improve productivity and efficiency. • Responsible for SQL database management and administration which are being used specifically by the applications. • Performs UAT (User Acceptance Testing) to all requested applications, provide sign off and approval of applications before finally providing it to intended users. • Recognized by the Audit Manager for ISO 9001 Certification. Accomplishment • Has saved 35% of production costing as much as $100,000 a month by deploying an application to cover the most labour intensive part of the process flow. • Has successfully passed the ISO 9001 Certification and the ISMS Certification Standard. Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Technical Support Representative

  • Nov 2011 - Apr 2012

  • Receive calls from clients from a specific Internet Service Provider. • Provide technical support on any problem clients may have encountered that may have affected their internet service and to provide solutions and logs important information according to the facts gathered. • Receive calls from clients from a specific Internet Service Provider. • Provide technical support on any problem clients may have encountered that may have affected their internet service and to provide solutions and logs important information according to the facts gathered.



Pentagon Automation Corprration

• NCR - National Capital Region, Philippines

• I.T. Technician

  • Aug 2010 - Sep 2011

  • Installation, maintenance, and integration of computers together with machines like printers and fax machine into a network system. • Installation and configuration of analog CCTV, IP cameras for surveillance and security together with WAN/LAN, router and switch and provide on-site technical support to the clients. • Performs tests, analysis and evaluation of new products and equipment to check for their functionality, reliability, and efficiency before they are distributed and installed into the system of clients. Show less



ABS-CBN Corporation

• Broadcast Media Production and Distribution
• 700 & Above Employee

• Video / Broadcast Engineer

  • Jan 2003 - Aug 2010

  • Responsible for the interface connections with the master sync generator and provision for remote control of the iris opening on the camera lens, circuits for setting the black level and other signal processing needs. • Performs system integrations for additional camera set-up and outside broadcast setup. • Responsible for maintaining proper phasing of the horizontal, vertical, Chroma and sub-carrier signals. • Performs cable management, splicing, lacing, termination and colour matching. • Collaborated with the director, technical director, and lighting director in order to implement necessary changes for on-going TV production. • Performs preventive maintenance procedures and troubleshooting on broadcast equipment. Show less