Experience

Northfield Savings Bank VT

• Financial Services
• 1 - 100 Employee

• Business System Analyst

  • Oct 2018 - Present



New England Culinary Institute

• United States
• Higher Education
• 1 - 100 Employee

• IT Manager

  • Jul 2007 - Present

  Monitor and maintain CampusVue, Aloha point of sales software including AlohaEnterprise, AlohaInsight, Aloha Stored Value and Aloha Loyalty programs, and other software as needed including Great Plains, ADP, Caterease, and FoodTrak. - Monitor and maintain CampusVue software - Resolve CampusVue support tickets in a timely manner while providing excellent customer service to all students, faculty and staff. - Provide all staff with an overall general training and continued support in the use of CampusVue - Ability to create and customize Crystal Reports within CampusVue - Ability to customize AlohaInsight reports - Manage and maintain Aloha software, ID cards, securities, menus, items, and various loyalty programs for all locations - Built and maintain custom extracts as needed (i.e. Clearinghouse) - Implemented and now maintain CampusPortal - Implemented and now maintain ID Card, Gift Card and Loyalty Card programs - Implement and maintain system integration points between various software - Design workflow and automate processes to increase efficiencies - Provide excellent customer service to all students and staff



VABIR

• Employment Representative

  • Sep 2006 - Jul 2007



Applebees International

• Restaurants
• 700 & Above Employee

• General Manager

  • Sep 1999 - Sep 2006