Experience

Woodstream Corporation

• United States
• Manufacturing
• 200 - 300 Employee

• Manager of Supply Chain Data Analytics

  • Nov 2021 - Present

• Senior Business Analyst

  • Oct 2019 - Nov 2021



Artsana Group

• Italy
• Manufacturing
• 700 & Above Employee

• Business Analyst

  • Mar 2016 - Oct 2019

  • Forecasted/analyzed 1700+ forecast points in the Baby Gear/Feeding category across 7+ customer accounts • Analyzed customer point of sale, registry and NPD data to track new product performance, identify existing product trends, and opportunities for future product distribution or promotion. • Assisted account leads in developing initial budgets for key customers based on known account changes and seasonal assumptions • Forecasted/analyzed 1700+ forecast points in the Baby Gear/Feeding category across 7+ customer accounts • Analyzed customer point of sale, registry and NPD data to track new product performance, identify existing product trends, and opportunities for future product distribution or promotion. • Assisted account leads in developing initial budgets for key customers based on known account changes and seasonal assumptions



Woodstream Corporation

• United States
• Manufacturing
• 200 - 300 Employee

• Senior Business Analyst

  • Mar 2015 - Mar 2016

  • Developed analysis tools to improve processes within multiple departments, such as aiding in identifying raw material shortages, order fulfillment KPIs, and inventory reduction• Provided training, assistance and troubleshooting across departments for multiple software platforms, including Microsoft Excel, Access and internal reporting services

• Senior Customer Account Analyst

  • Apr 2011 - Mar 2015

  • Forecasted/analyzed 300+ SKUs being shipped to The Home Depot and Tractor Supply customer accounts• Developed a forecasting tool that synthesized customers’ point of sale data with internal shipment reports• Collaborated with customers to identify opportunities within the stores to increase sales by reducing stockouts• Monitored customer compliance results and facilitated problem solving to reduce fines and identify process opportunities



BAE Systems

• United Kingdom
• Defense and Space Manufacturing
• 700 & Above Employee

• Process Analyst

  • Nov 2008 - Feb 2011

  Performed data analysis that placed responsibility of quality control on suppliers and increased component reliability by 25-35%, achieving average pass rates of 95-99% of those components: • Accessed host based databases utilizing Business Objects, Oracle, and Discoverer Plus to consolidate failure data. • Identified and presented trends in hardware and software failure data to suppliers and quality engineers, aiding in the determination of root causes and development of corrective actions. • Designed and published weekly reports for management showing the financial impact of component failures per supplier over time, identifying where to focus company resources. • Implemented corrective actions through development and maintenance of Microsoft Excel databases to track location and status of suspect components, minimizing wastes of time and movement. Show less



Eagle Business Software

• Customer Service Representative

  • May 2008 - Nov 2008

  Maintained customer base through technical support of proprietary software, ensuring customer satisfaction and operational continuity • Trained new small business customers on software setup and use of EBMS accounting software to meet their unique business needs and pricing structures. • Analyzed customers’ needs and data to formulate customized reports, utilizing the Crystal Reports software package to convert customer data into useful information. • Provided excellent customer service by fielding calls and on site visits to troubleshoot hardware and software issues. Show less



Kauffman Gas

• Customer Service Representative

  • Jul 2007 - May 2008

  Maintained 3,000+ customer accounts by regularly reviewing customer information to ensure clientele and accounting data accuracy • Entered and modified customer’s contact, billing, and payment information. • Assisted with the installation of new computer hardware and the implementation of a new financial and operations management software package. Maintained 3,000+ customer accounts by regularly reviewing customer information to ensure clientele and accounting data accuracy • Entered and modified customer’s contact, billing, and payment information. • Assisted with the installation of new computer hardware and the implementation of a new financial and operations management software package.