MICHAEL EGWUDA
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Experience
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Open to New Opportunities
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IT Services and IT Consulting
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1 - 100 Employee
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Intern
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Jan 2020 - Present
I'm currently studying my M.sc program in Internet of things with Cyber Security at Bournemouth United Kingdom. I'm actively seeking for a Placement Role in Information technology(Cybersecurity, Data Protection and Data Management, IT Security Audit and Internet Of Things) . I'm open to to placement Opportunities within and outside the United Kingdom. I'm currently studying my M.sc program in Internet of things with Cyber Security at Bournemouth United Kingdom. I'm actively seeking for a Placement Role in Information technology(Cybersecurity, Data Protection and Data Management, IT Security Audit and Internet Of Things) . I'm open to to placement Opportunities within and outside the United Kingdom.
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9mobile
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Telecommunications
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700 & Above Employee
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Mar 2015 - Jan 2020
Create an outstanding buying experience for the customerCreate a professional buying atmosphereGreet all customers in a professional, friendly, and timely manner, as well as directing customer inquiries Assess and profile customer needs with aim to proffer the appropriate product or service Problem solve issues in a timely manner Perform all direct sales of EMTS’s products to end users/customers in assigned experience centre. Organise and participate in product education/demonstrations, promotions and activations. Report findings on customer related market intelligence (acquired in the course of sales activities) to the Experience Centre Manager for escalation as required. Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy. Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution. Participate in marketing efforts to harness new sales opportunities, including but not limited to outbound calling, and promoting the brand inside and outside the store/retail location. Assist with cash handling and deposits as governed by operations control standards. Assist with inventory counts as needed. Assist in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards. Receive and process all payments and provide the customer with additional information as required Attend team meetings as required. Prepare/compile agreed periodic activity and performance reports for the attention of the Experience Centre Manager.Perform any other duties or functions as assigned by the Experience Centre Manager Show less
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Mar 2014 - Jan 2020
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Channel Sales Officer
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Feb 2014 - Mar 2015
Sales of Companies products and services, handling of customers complain and assisting in resolving them and configuration of high tech devices. Sales of Companies products and services, handling of customers complain and assisting in resolving them and configuration of high tech devices.
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Secretary Assistant
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Apr 2012 - Feb 2013
Preparation of Academic Curriculum data for secondary schools, Supervision of secondary schools Teachers performance and complying various reports for the curriculum department. Preparation of Academic Curriculum data for secondary schools, Supervision of secondary schools Teachers performance and complying various reports for the curriculum department.
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Assistant Secretary 11 to the Head Of Curriculum Department
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2012 - 2013
Preparation of Academic Curriculum data for secondary schools, Supervision of secondary schools Teachers performance and complying various reports for the curriculum department. Preparation of Academic Curriculum data for secondary schools, Supervision of secondary schools Teachers performance and complying various reports for the curriculum department.
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Education
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Coursera
IBM CYBERSECURITY ANALYST, Cybersecurity -
Bournemouth University
Master of Science - MS, INTERNET OF THINGS WITH CYBERSECURITY -
TANSIAN UNIVERSITY OBA/UMUNYA ANAMBRA STATE
Bachelor's Degree, Public Administration -
Tansian University Umunya/Oba, Anambra State
Bachelor's Degree, Public Administration