Michael Dusaniwskyj

Senior Salesforce Project Engineer at Micronetbd Inc
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Location
Mount Laurel, New Jersey, United States, JE

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Credentials

  • Salesforce Certified Administrator (SCA)
    Salesforce
    Dec, 2021
    - Sep, 2024
  • DocuSign CLM Specialist 2020
    DocuSign
    Oct, 2020
    - Sep, 2024
  • Microsoft Certified Professional
    Microsoft
    Jun, 2017
    - Sep, 2024
  • Microsoft Specialist
    Microsoft
    Jun, 2017
    - Sep, 2024
  • CompTIA A+ ce
    CompTIA
    Feb, 2017
    - Sep, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Salesforce Project Engineer
      • Jan 2020 - Present

      • Design and develop solutions for business partners using Salesforce CRM. Responsibilities include the creation of conceptual approach, technical analysis, fit-gap assessment, design, development, testing, deploy and support activities. • Work closely with technical project managers and various business stakeholders to drive and/or facilitate the development of requirements, specifications, and use cases for assigned projects. • Lead collaboration activities with business partners on requirements elaboration, workflow design, configuration, and business re-engineering. • Perform routine review of code, configuration, data, and usage to ensure long term viability, integrity, and adoption. • Collaborate with business partners on user acceptance testing. • Mentor junior developers in following best practices. • Make recommendations for enhancements and modifications to improve system usability, performance, efficiency, internal business process, and reporting. • Develop apps as needed to support mobile access. Show less

    • United States
    • E-Learning Providers
    • 300 - 400 Employee
    • Full Stack Web Developer
      • Jan 2019 - Oct 2019

      Full Stack Software Developer Front End Experience: JavaScript, React, jQuery, HTML5, CSS3, NPM, RESTful APIs, Jest, Enzyme Back End Experience: Node.js, Java, PostgreSQL, RESTful APIs, automated Test-Driven Development with Mocha & Chai Other Skills: Linux CLI, Git, GitHub, Chrome Dev Tools, Heroku • Learned industry best practices and practical software development standards with a focus on HTML5, CSS3, JavaScript, jQuery, Node.js, React, as well as algorithms & data structures. • Created and deployed mobile-first applications while learning new languages and frameworks by collaborating several hours every week with a team of peers and a senior web developer. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • ISSi-Remit Implementation Coordinator
      • Jul 2016 - Nov 2018

      Administered implementation lifecycle for all processes and coordinated with clients to maintain knowledge on all project goals to ensure completion within required budget and timeframe. Primary duties included the installation, configuration, deployment, troubleshooting, and analysis of web product in Windows and Linux Domain environments. Selected Contributions: - Created, tested and modified JavaScript, HTML and CSS code in Linux and Windows environment to ensure viable product for end user. - Improved product (written in COBOL) and streamlined implementation and delivery processes by collaborating with external clients and internal software development - Liaised with clients to meet business objectives, including coordination of client meetings and quarterly reviews. - Played a key role in business development and facilitated the sales team in new business opportunities by producing software documentation and demos for both clients and end users. Show less

    • Government Administration
    • 1 - 100 Employee
    • Fraud Investigator
      • Apr 2015 - May 2016

      Monitored and closed up to 60 pending cases of insurance fraud annually leading to $100,000 in restitution. Investigated insurance fraud cases, followed up on pending allegations, leveraged resources and generated detailed reports to document and catalog confidential personal records and files relevant to investigations. Selected Contributions: - Enhanced efficiency and streamlined workflow of official document templates by designing cost-effective and time-efficient processes. - Investigate, Analyze, manage and mitigate fraud incidents relevant to insurance investigations Show less

    • United States
    • Restaurants
    • Chief Operating Officer
      • Jan 2011 - Mar 2015

      Oversaw operations of nine retail locations with revenues in excess of $1.5M per annum through strategic operations management, technology development, and market trend analysis. Spearheaded the launch of nine retail locations across four states, from concept development through formal opening by establishing policies that promote company culture and vision. Managed launch initiatives and coordinated grand opening activities across multiple states by working in close collaboration with construction, marketing, and category management teams. Oversaw all aspects of daily operations including staff management, vendor negotiation, procurement, distribution, technology and new business development functions, with full P&L responsibility. Selected Contributions: - Supervised and trained 9 site managers and 40 hourly employees to ensure operational alignment and customer service standards were adhered to. - Installed and maintained point of sale and back office systems to effectively monitor sales and inventory levels. - Centralized technology roadmap, policies, and programs for enhanced IT infrastructure efficiency across all locations. Show less

Education

  • Dickinson College
    Bachelor of Arts (B.A.), Economics
    2006 - 2010
  • Rutgers, The State University of New Jersey-Camden
    2008 - 2009

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