Michael Donnelly

Resort General Manager at Double JJ Resort
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Contact Information
us****@****om
(386) 825-5501
Location
Grand Rapids, Michigan, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Leslee L. Fritz

Mike Donnelly represents the true spirit of hospitality! After working with him for more than six years, my appreciation of his compassion for people and love for his work has grown. It was a pleasure working with Mike because he took the time to listen and help. He's a great encourager and advocate for his team members. Any team would be lucky to have Mike on board. I would recommend him and would absolutely enjoy working with him again in the future.

Ronald Ortega

Mike Donnelly exemplifies the true meaning of "Customer Service" .

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Experience

  • Double JJ Resort
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Resort General Manager
      • Aug 2023 - Present

      Double JJ Golf and Ranch Resort offers an incredible variety of accommodations and adventures for families, couples, groups and corporate retreats. With over 2000 stunning acres of woods, water, golf and trails, Double JJ Resort allows for relaxing experiences and opportunities to create adventurous memories including riding with the Wranglers, Arthur Hills signature golf, guided E-Mountain Bike trail excursions and much more. Double JJ Golf and Ranch Resort offers an incredible variety of accommodations and adventures for families, couples, groups and corporate retreats. With over 2000 stunning acres of woods, water, golf and trails, Double JJ Resort allows for relaxing experiences and opportunities to create adventurous memories including riding with the Wranglers, Arthur Hills signature golf, guided E-Mountain Bike trail excursions and much more.

  • Marriott Virginia Beach Oceanfront Resort
    • United States
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Nov 2020 - Sep 2023

      Producing pride for ownership, enhancing asset value and driving profits Producing pride for ownership, enhancing asset value and driving profits

  • Amway Grand Plaza - AHC Hospitality
    • Hotel General Manager
      • Apr 2013 - Aug 2020
  • Courtyard by Marriott Grand Rapids Downtown - AHC Hospitality
    • General Manager
      • Apr 2006 - Apr 2013

      Lead amazing teams of hospitality professionalsCreated fantastic experiences for guestsDrove occupancies to highest levelsExceeded all profit goals

    • Assistant General Manager
      • Apr 2000 - Apr 2006

      Development of Leadership TeamOversight of All Aspects of Hotel OperationPlanned and executed first full renovation since property opened

  • Amway Grand Plaza - AHC Hospitality - Grand Rapids
    • Assistant Director of Rooms Division
      • Apr 1997 - Jan 2000

      Operational responsibility for the success of Housekeeping, Front Office, Parking, Security, Retail, Fitness Pool and Spa, Reservations, Bellstand and Amenity Services. Previous positions include: Director of Front Office, Assistant Executive Housekeeper and BTS Sales Manager. Operational responsibility for the success of Housekeeping, Front Office, Parking, Security, Retail, Fitness Pool and Spa, Reservations, Bellstand and Amenity Services. Previous positions include: Director of Front Office, Assistant Executive Housekeeper and BTS Sales Manager.

Education

  • Aquinas College - Grand Rapids
    Bachelor's degree, Business Administration and Management, General
    1988 - 1992

Community

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