Assistant Administrator

• Nov 2023 - Present

Director Health Information Management - Facility Privacy Official

• Apr 2020 - Present

Director - Health Information Management • Oversee HIM Operations such as Birth Certificates, Physician Suspension Process, Unbilled Accounts, Deficiency Management, Chart Recon Process, Document Imaging Process • Drive HIM metrics (unbilled days and delinquency rate) from bottom towards top of Far West Division • Improve unbilled days metric by 83% from previous leadership to current state • Sustain an average score of 91 on the employee engagement index based on… Show more Director - Health Information Management • Oversee HIM Operations such as Birth Certificates, Physician Suspension Process, Unbilled Accounts, Deficiency Management, Chart Recon Process, Document Imaging Process • Drive HIM metrics (unbilled days and delinquency rate) from bottom towards top of Far West Division • Improve unbilled days metric by 83% from previous leadership to current state • Sustain an average score of 91 on the employee engagement index based on employee survey results • Integrate Document Imaging operations into HIM Department o Number of employees increased by 57% o Team preps, scans, and indexes 1500 inches or 300,000 pages/month at 95% productivity Facility Privacy Official • Investigate and process all HIPAA violations and HITECH breaches for the hospital • Report HITECH Breaches to the Department of Health and Human Services and HCA Corporate Privacy • Educate hospital staff on the importance of patient privacy and information protection & security • Reduce amount of Reportable Incidents by 34% through robust privacy education program Chair of Employee Advisory Group • Organize Christmas Toy Drive that donated 160+ toys and $1,000 to the Las Vegas Rescue Mission • Plan employee appreciation event at drive-in movie theater for Hospital Week with $10k budget • Create Holiday Adopt-A-Family Program that purchased gifts for 15 needy employee families • Lead volunteer program in which employees served hundreds of meals to the homeless at Las Vegas Rescue Mission every other month • Coordinate Food Truck program that raised thousands of dollars for the HCA Hope Fund Hospital Operations Involvement • Lead project that selected new vendor for EVS staff to wear scrubs as uniforms • Improve discharge to discharge entered metric by 35% as part of the Throughput Committee • Provide meaning data to improve Internal Transfer metrics for Throughput Committee Show less Director - Health Information Management • Oversee HIM Operations such as Birth Certificates, Physician Suspension Process, Unbilled Accounts, Deficiency Management, Chart Recon Process, Document Imaging Process • Drive HIM metrics (unbilled days and delinquency rate) from bottom towards top of Far West Division • Improve unbilled days metric by 83% from previous leadership to current state • Sustain an average score of 91 on the employee engagement index based on… Show more Director - Health Information Management • Oversee HIM Operations such as Birth Certificates, Physician Suspension Process, Unbilled Accounts, Deficiency Management, Chart Recon Process, Document Imaging Process • Drive HIM metrics (unbilled days and delinquency rate) from bottom towards top of Far West Division • Improve unbilled days metric by 83% from previous leadership to current state • Sustain an average score of 91 on the employee engagement index based on employee survey results • Integrate Document Imaging operations into HIM Department o Number of employees increased by 57% o Team preps, scans, and indexes 1500 inches or 300,000 pages/month at 95% productivity Facility Privacy Official • Investigate and process all HIPAA violations and HITECH breaches for the hospital • Report HITECH Breaches to the Department of Health and Human Services and HCA Corporate Privacy • Educate hospital staff on the importance of patient privacy and information protection & security • Reduce amount of Reportable Incidents by 34% through robust privacy education program Chair of Employee Advisory Group • Organize Christmas Toy Drive that donated 160+ toys and $1,000 to the Las Vegas Rescue Mission • Plan employee appreciation event at drive-in movie theater for Hospital Week with $10k budget • Create Holiday Adopt-A-Family Program that purchased gifts for 15 needy employee families • Lead volunteer program in which employees served hundreds of meals to the homeless at Las Vegas Rescue Mission every other month • Coordinate Food Truck program that raised thousands of dollars for the HCA Hope Fund Hospital Operations Involvement • Lead project that selected new vendor for EVS staff to wear scrubs as uniforms • Improve discharge to discharge entered metric by 35% as part of the Throughput Committee • Provide meaning data to improve Internal Transfer metrics for Throughput Committee Show less

Manager In Training

• Oct 2019 - Mar 2020

• Promoted to Interim HIM Director Role 6 months into 18 month scheduled program • Managed hospital’s unbilled accounts under 1.3 day goal in HIM Director’s absence • Learned and performed all essential HIM functions at Riverside Community Hospital • Completed rotations in various revenue cycle departments at the Nashville Shared Service Center • Promoted to Interim HIM Director Role 6 months into 18 month scheduled program • Managed hospital’s unbilled accounts under 1.3 day goal in HIM Director’s absence • Learned and performed all essential HIM functions at Riverside Community Hospital • Completed rotations in various revenue cycle departments at the Nashville Shared Service Center

Senior Electronic Health Record Analyst

• Jan 2018 - Oct 2019

• Manage all patient amendment requests sent to the Cleveland Clinic • Facilitate lean cohort to streamline the workflow of assigning Epic chart correction requests • Produce more efficient ways of processing Epic chart correction requests to reduce turnaround time • Produce instructions and train EHR Team on more efficient ways of processing Epic chart corrections

Electronic Health Record Analyst

• Mar 2016 - Dec 2017

• Processed patient amendment requests, chart correction requests and quality audits within Epic • Trained new employees on EHR Team functions during onboarding period • Attended Project Management in a Culture of Improvement 2 day course • Attended Cleveland Clinic Leadership Practicum

Student Intern

• May 2015 - Jun 2015

• Wrote an SBAR (Situation Background Assessment Recommendation) proposal paper • Wrote an SOP (Standard Operating Procedure) paper for a process that did not have set guidelines • Performed Informed Consent audits in EPIC • Performed data entry into PLATO database from AMB/FHC paper abstract sheets • Wrote an SBAR (Situation Background Assessment Recommendation) proposal paper • Wrote an SOP (Standard Operating Procedure) paper for a process that did not have set guidelines • Performed Informed Consent audits in EPIC • Performed data entry into PLATO database from AMB/FHC paper abstract sheets

Student-Athlete

• Sep 2011 - Mar 2015

• Four-year varsity swimmer • Team Captain • 1st Team All-American • Olympic Trial Qualifier (2012, 2016) • School Record holder in five events • A NCAA Division-1 swimming program requiring approximately 30 hours/week year-round, while balancing a full academic course load. • Goal driven with strong intrinsic motivation as well as a dedicated team player encouraging unity and teammate's own personal success. • Four-year varsity swimmer • Team Captain • 1st Team All-American • Olympic Trial Qualifier (2012, 2016) • School Record holder in five events • A NCAA Division-1 swimming program requiring approximately 30 hours/week year-round, while balancing a full academic course load. • Goal driven with strong intrinsic motivation as well as a dedicated team player encouraging unity and teammate's own personal success.