Experience

LifePoint Health®

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• IT Systems Administrator

  • Aug 2016 - Present

• IT Technician

  • Feb 2012 - Present



ChangePoint Integrated Health

• IT Technician

  • 2009 - 2012

  With headquarters in Holbrook and Show Low Arizona, I supported several outpatient clinics, one inpatient hospital, one developmentally disabled daycare and the two administrative locations throughout Navajo County. Responsible for care and maintenance for several hundred employee workstations, including desktops, laptops and tablet PCs. I purchased and cataloged computer inventory. Provided front line technical support, as well as after hours support. Assisted network admin with wiring, maintaining connectivity and Active Directory. Provided computer and software orientation to new hires including account logins and transitioning to Windows 7.



Navajo County

• United States
• Government Administration
• 100 - 200 Employee

• IT Support Specialist

  • 2005 - 2009

  Navajo County Government, IT Support Specialist. Responsible for receiving all technical services requests. Resolving them either over the phone, email or in person, or assigning the request to a team of technicians and/or programmers. Responsible for ordering all technological equipment for the County, both with team input or alone. Manage asset inventory in conjunction with liaison in Purchasing. Manage ISP services to Library District and select County facilities. Assist in providing instruction in classroom type environment for software products, currently teaching MS Office 2007.



Navajo County Publishers, Inc

• Production Assistant

  • 2000 - 2005

  Processed digital photos, Word documents and created ads to build several newspaper publications using various programs, including InDesign 2.0. Creating both word and display ads, utilizing Photoshop primarily, as well as Adobe Illustrator and InDesign. Upon completing computerized layout of newspaper, responsible for transferring PDFs to FTP site and arranging printing with press room.Completing various other projects such as, The Holbrook Business Directory, once every two years, completing special issues like the Christmas Contest, Graduation, and Progress editions. Upload Public Notices to Arizona Newspapers Association (ANA) Web site. Download and proof subscription copy off the Internet for use on feature pages. Proofread copy, including classified advertising, perform computer maintenance and troubleshooting.



Holbrook Public Library

• United States
• Libraries
• 1 - 100 Employee

• Library Technician

  • 1999 - 2000

  Assisted patrons with needed requests, check-in and checkout. Also, helped to serve the public at large, in person, or by phone. Installed first computer, wired building for dialup Internet access. Instructed patrons in Internet/computer usage. Filed and maintained library collection. Responsible for helping instruct volunteers. Supervised juvenile offenders community service.



Holbrook Public Library

• United States
• Libraries
• 1 - 100 Employee

• Library Technician

  • 1993 - 1997

  Assisted patrons with needed requests, check-in and checkout. Also, helped to serve the public at large, in person, or by phone. Installed first computer, wired building for dialup Internet access. Instructed patrons in Internet/computer usage. Filed and maintained library collection. Responsible for helping instruct volunteers. Supervised juvenile offenders community service.