Michael Desmond
Senior Consulting Director at Amplifi- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
Spanish Limited working proficiency
Topline Score
Bio
Experience
-
Amplifi
-
United States
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Senior Consulting Director
-
Jan 2023 - Present
Build strong relationships with key stakeholders at customer organizations, including C-level executives, technical decision makers, and end users.Provide exceptional customer service and support, ensuring timely resolution of issues and effective communication with customers throughout the entire sales, project, and support cycle.Understand customer needs and aligning technology solutions to address those needs, while also identifying new business opportunities and driving revenue growth.Monitor market trends and competitive landscape to stay up to date on industry developments and inform account strategies.Manage contracts and pricing negotiations with customers to ensure a win-win outcome that meets both customer and company goals.Conducted regular business reviews with customers to measure progress against goals, identify areas for improvement, and ensure alignment of expectations.Provide accurate and timely sales forecasts and pipeline updates to management to inform business planning and resource allocation decisions. Show less
-
-
Consulting Director
-
Apr 2019 - Feb 2023
-
-
Senior Project Manager
-
Mar 2018 - Apr 2019
-
-
-
Ideosity, Inc.
-
United States
-
Information Technology & Services
-
Director, PMO
-
Apr 2017 - Mar 2018
Managed a delivery services team consisting of ~50 business analysts, solution consultants, solution architects and project managers. Designed and implemented operational changes to align on best practice and streamline repeatable project activities. Managed a delivery services team consisting of ~50 business analysts, solution consultants, solution architects and project managers. Designed and implemented operational changes to align on best practice and streamline repeatable project activities.
-
-
-
Stibo Systems
-
Denmark
-
Software Development
-
700 & Above Employee
-
Senior Project Manager
-
Mar 2016 - May 2017
Responsible for managing Stibo assets across multiple SCRUM teams for our engagement with one of the largest retail companies in the world. This included managing resources, tasks and budget – all while maintaining a positive client relationship.
-
-
Project Manager
-
Mar 2014 - Feb 2016
Responsible for managing project delivery and managing cross functional project teams in successful delivery of Stibo projects.
-
-
-
Freelance
-
Greater Atlanta Area
-
Multimedia Producer and Production Manager
-
2009 - 2014
Created original digital work and managed production teams that created original work for several small-to-medium sized companies, as well as a fortune 1000 company. Also helped produce television programs for NBC, CBS, BET, VH1, MTV and the Style Network. Created original digital work and managed production teams that created original work for several small-to-medium sized companies, as well as a fortune 1000 company. Also helped produce television programs for NBC, CBS, BET, VH1, MTV and the Style Network.
-
-
Education
-
Georgia State University
Master of Business Administration (M.B.A.), Management Information Systems and Services -
The University of Georgia
BA, Journalism: Telecommunications