Michael D'Ambrosia, MS
Training Specialist at Digital Global Connectors, LLC (DGC)- Claim this Profile
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Bio
Credentials
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Certified Personal Trainer
American Council on Exercise (ACE Fitness)Mar, 2019- Nov, 2024 -
Teaching Online Course
Community College of Baltimore CountyJan, 2015- Nov, 2024
Experience
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Digital Global Connectors, LLC (DGC)
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United States
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Computer and Network Security
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1 - 100 Employee
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Training Specialist
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Jun 2021 - Present
• Develop and update training content and materials. • Facilitate Annual and Role-Based Trainings. • Leverage LMS to deliver, evaluate, and report on training. • Deliver briefings for New Entrants. • Test employee knowledge to identify learning gaps. • Create educational content such as notices, policies, procedures, and FAQs. • Develop and update training content and materials. • Facilitate Annual and Role-Based Trainings. • Leverage LMS to deliver, evaluate, and report on training. • Deliver briefings for New Entrants. • Test employee knowledge to identify learning gaps. • Create educational content such as notices, policies, procedures, and FAQs.
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Wright & Associates, LLC.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Learning Management System Administrator
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Aug 2020 - Jun 2021
• Facilitated employee training. Managed learning assignments and reporting. • Created and enhanced documentation and resources for employees such as How-To, User Guides, and FAQs. • Implemented upgrades to LMS to boost employee engagement and efficiency. •Developed training content and curricula. • Audited and monitored data integrity. • Facilitated employee training. Managed learning assignments and reporting. • Created and enhanced documentation and resources for employees such as How-To, User Guides, and FAQs. • Implemented upgrades to LMS to boost employee engagement and efficiency. •Developed training content and curricula. • Audited and monitored data integrity.
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Learning Management System Administrator
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May 2017 - Aug 2020
• Developed and implemented LMS functions to include upgrades, enhancements, testing, validation, and performance management.• Designed system interface to enhance user experience and engagement.• Conducted in person and online training including orientation and webinars.• Managed standardization of the enrollment process for facilitators/learners.• Created reports to provide statistics for employee learning.
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HR Coordinator
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Oct 2015 - May 2017
• Created and expanded incentive program for employee growth and development.• Identified training needs to align with organization objectives and goals.• Expanded new hire orientation and on-boarding. • Developed training materials for organizational change and development needs.• Coordinated Human Resource Development (HRD) training for employees.• Planned and executed HRD related events and activities. • Produced and published monthly HR newsletter.• Advanced employee development and customer service.
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Community College of Baltimore County
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United States
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Higher Education
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700 & Above Employee
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Academic Pathways Advisor (Business, Criminal Justice, and Law)
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Mar 2015 - Oct 2015
• Assisted in the development, implementation, and evaluation of Academic Pathways.• Provided general Academic Advisement support.• Designed and delivered high impact activities.• Assisted with coordination, implementation and facilitation of academic information sessions and new student orientation.• Coordinated career counseling and employment planning.• Assisted students in setting academic and career goals and identifying steps to achieve them. Helped students develop strategies for overcoming barriers to success. • Evaluated student progress and coordinated early intervention services. Tracked, monitored and evaluated student outcomes.
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Academic Advisor
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May 2013 - Mar 2015
• Advised and counseled by conducting initial appointments with new students for orientation, reviewing and interpreting test scores for placement, and developing an educational plan for success.• Mentored a diverse body of special populations including international students, adult learners, and Veterans.• Created a graduate learning plan to provide students with a guideline to ensure completion of degree requirements.• Assisted students with schedule building and enrollment process.• Consulted with leadership on student retention efforts.• Communicated and developed ideas to recruit and enhance student experiences.• Evaluated transcripts and credits for transferring students.• Maintained accurate and detailed records of interactions with students in BANNER.
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CompuGroup Medical US
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United States
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Software Development
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200 - 300 Employee
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HR Assistant
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Jan 2015 - May 2015
• Developed job description templates for future positions throughout all U.S. locations. • Overhauled Orientation, Benefits Presentation, and Sexual Harassment training. • Created, implemented, planned, and coordinated Events and Wellness committees. • Assisted with Payroll and Sick Time Reports, audits, and updates in ADP and SAP. • Expanded employee recognition programs and initiatives, onboarding, and orientation. • Conducted and supported phone screenings and interviews for potential candidates. • Discussed and implemented policies and procedures.
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Bowie State University
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United States
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Higher Education
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700 & Above Employee
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HR Intern
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Sep 2013 - Dec 2013
• Researched techniques to strategize job audit process. • Reviewed and revised job descriptions for employees within the Career Development Center, Student Life, Student Centre, and Residence Life. • Developed and implemented a preliminary questionnaire to gather information pertaining to employee’s positions. • Contacted employees to prepare and arrange appointments for interviews. • Created and conducted supplemental interviews with employees. • Analyzed and interpreted data; updated job descriptions and set standard template.
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Education
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2010 - 2013
McDaniel College
Master of Science (M.S.), Human Resource Development -
2006 - 2010
Stevenson University
Bachelor of Science (B.S.), Psychology
Community
