Michael Czapski

Information Technology Administrator at NexMetro Communities
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenix, Arizona, United States, US

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Credentials

  • Project Management Simplified
    LinkedIn
    Sep, 2021
    - Nov, 2024

Experience

  • NexMetro Communities
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Information Technology Administrator
      • Jul 2021 - Present

      Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, and software applications. Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, and software applications.

  • T-Mobile
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Technical Support Expert
      • Aug 2013 - Jul 2021

      SME of all T-Mobile network, device, feature, service issues, systems, and tools. Use resource documentation for reference and for troubleshooting device and network problems. Coordinate incident reporting and resolution with the subject-matter experts in other departments as well as other Help Desks and vendor technical support SME of all T-Mobile network, device, feature, service issues, systems, and tools. Use resource documentation for reference and for troubleshooting device and network problems. Coordinate incident reporting and resolution with the subject-matter experts in other departments as well as other Help Desks and vendor technical support

  • Chagrin Consulting Services, Inc.
    • United States
    • IT Services and IT Consulting
    • Lead Information Technology Specialist
      • Dec 2009 - Mar 2013

      Serve as a senior IT Specialist providing specialized support and training of a wide range of technical and professional functions supporting enterprise, desktop, and end-user computing devices. Provide multi-media support services and end user hardware support services and training to multiple organizations. Coordinate incident reporting and resolution with the subject-matter experts in other departments as well as other Help Desks and vendor technical support. Configure, deploy, test, and repair hardware for end-users including CPU's, monitors, laptops, printers, scanners, and other peripheral devices. Show less

  • ESM Group LLC
    • Computer and Network Security
    • 1 - 100 Employee
    • Network Technician
      • Jun 2005 - Dec 2009

      Designing and installing computer networks, connections and cabling Troubleshooting system failures and identifying roadblocks in the network Fixing problems in LAN infrastructure and testing and configuring software Maintaining and repairing hardware including peripheral devices Evaluating network performance to improve the network Scheduling upgrades and maintenance without interrupting business workflow Providing technical direction and giving training to coworkers about network systems Working with vendors to get needed equipment for the networks and systems Show less

  • Preferred Solutions
    • West Bloomfield Township, Michigan, United States
    • Information Technology Project Lead
      • Nov 2008 - Aug 2009

      Develop training curriculum and materials and implement training sessions at deployment sites, including Train-the-Trainer. Maintain project time frames, budgeting estimates and status reports. Manage resources for projects, such as computer equipment and employees. Coordinate project team members and develop schedules and individual responsibilities. Implement strategies that deliver projects on schedule and within budget. Using project management tools to track project performance and schedule adherence. Organize meetings to discuss project goals and progress. Show less

  • Specialized Office Services
    • Livonia, Michigan, United States
    • IT Specialist
      • Sep 1995 - Nov 2001

      Review diagnostics and assess the functionality and efficiency of systems. Implement security measures. Monitor security certificates and company compliance of requirements. Offer technical support to company staff and troubleshoot computer problems. Install and update company software and hardware as needed. Anticipate and report the cost of replacing or updating computer items. Review diagnostics and assess the functionality and efficiency of systems. Implement security measures. Monitor security certificates and company compliance of requirements. Offer technical support to company staff and troubleshoot computer problems. Install and update company software and hardware as needed. Anticipate and report the cost of replacing or updating computer items.

Education

  • ITT Technical Institute-Canton
    Associate of Science - AS, Technical Project Management
    2005 - 2008
  • Michigan Technological University
    Computer Science
    1992 - 1995

Community

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