Manager Project Management

• Mar 2022 - Present

IS Project Manager

• Mar 2021 - Mar 2022

BI Data Engineer

• Jan 2019 - Mar 2021

Regional Scorecard Management Consultant, Risk Americas

• Jul 2016 - Jan 2019

• Scorecard Management Consultant responsibilities include: creation and optimization of credit scoring strategies, development of cutoff settings and rulesets, implementation and testing of these strategies, and reporting and monitoring of all relevant KPIs• Lead the implementation and development of an advanced online credit scoring system for DLL Canada with goal of increased efficiency through automated decisioning while maintaining risk appetiteo This implementation has resulted in a 20% credit efficiency increase while maintaining strong portfolio performanceo Analyzed impact of new credit strategies using both current and historic performance datao Collaborated with stakeholders from IT, Risk, and Analytics to develop an effective credit scoring strategyo Trained local credit analyst on how to utilize the new system and the logic behind the decision the systems make• Created a global monitoring dashboard using Qlik to monitor application and portfolio performanceo This Qlik dashboard is a visualization tool that simplifies the process for both local and global risk managers to find the drivers of changes in performance by allowing for the user to drill down into various segmentationso Created a DataMart within Qlik that centralizes data to allow for additional dashboards to be created using for various teams in DLLo Aligned with risk managers globally to create a global definition for KPI’s and trained risk managers globally on how to use this new tool

Flow Analyst- Level 3

• Jan 2014 - Jul 2016

• Promoted in August 2013 to Business Analyst Level 1 and again in February 2015 to Business Analyst Level 3 due to exemplary credit analysis, vendor relationship management, and productivity• Analyzed and processed applications from credit decision through funding for vendor programs in the Office Technology, Material Handling and Healthcare business units• Selected by Management to be a member of the North American project team responsible for restructuring of business support operations.o Provided recommendations for merging the daily functions for an analyst in three separate business units into one newly formed analyst role

Contract Administrator

• Jul 2012 - Jan 2014

Worked in the Office Equipment Contract Administration Team.- Process leases for funding to various vendors- Audit previously booked contracts for quality assurance- Worked on the NACAT project to develop an outline for booking function after restructuring- Member of pilot team for new processing modelWon "Behind the Screen" award for work with A2B

Marketing Internship- Value Added Services

• Jun 2011 - Aug 2011

Worked in the Value Added Services team. Gained an extensive knowledge of Value Added products. Work included:• Writing creative briefs• Interacting with creative agencies• Data mining VAS’s enrollment results• Evaluating proof of enrollments• Monitoring outbound telemarketing calls• Doing competitive research on offered VAS products• Auditing emails in a customer welcome email campaign Worked in the Value Added Services team. Gained an extensive knowledge of Value Added products. Work included:• Writing creative briefs• Interacting with creative agencies• Data mining VAS’s enrollment results• Evaluating proof of enrollments• Monitoring outbound telemarketing calls• Doing competitive research on offered VAS products• Auditing emails in a customer welcome email campaign

Marketing Internship

• Jun 2010 - Aug 2010

Gained experience in the credit card industry.Work focused on Barclaycard US’s balance transfers. Work included:• Data mining results from previous direct mail campaigns• Auditing emails for a Paperless Statements Email campaign• Doing competitive research on balance transfer savings calculators• Developing a creative for a balance transfer savings calculator• Presenting competitive research and creative to supervisors • Interacting with Barclaycard US’s many partners Gained experience in the credit card industry.Work focused on Barclaycard US’s balance transfers. Work included:• Data mining results from previous direct mail campaigns• Auditing emails for a Paperless Statements Email campaign• Doing competitive research on balance transfer savings calculators• Developing a creative for a balance transfer savings calculator• Presenting competitive research and creative to supervisors • Interacting with Barclaycard US’s many partners