Michael Crosby

Admin Specialist - Accounts Receivable at Southport Truck Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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Credentials

  • Professional Scrum Product Owner (PSPO)
    Scrum.org
    Dec, 2021
    - Nov, 2024
  • Agile at Work: Driving Productive Agile Meetings
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Agile Foundations
    LinkedIn
    Aug, 2021
    - Nov, 2024

Experience

  • Southport Truck Group
    • United States
    • Transportation/Trucking/Railroad
    • 1 - 100 Employee
    • Admin Specialist - Accounts Receivable
      • Feb 2023 - Present

      Responsibile for posting daily ACH and check deposits and reconciling any discrepancies. Work and clear any disputes and discrepancies in the Pinnacle portal four our fleet AR accounts as well as other customer online portals.Test, implement, administer, and drive use of our new invoicing/payment portal.

    • Parts Associate
      • Oct 2022 - Feb 2023

      Responsibile for customer satisfaction through the efficient and accurate part order reconciliation. In order to achieve this goal, safely operating a forklift, accurate restocking, and regular teamwork were required. Also a member of the Continuous Improvement team.

  • Nokia
    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Product Specialist
      • May 2016 - Jul 2021

      Liaison for product and consumer with Agile methodology. Over the course of my career, I have held the Product Owner, Development Team, and Scrum Master roles with a focus to deliver customer service excellence through the efficiencies we create as a team.o Product Owner – Consistent champion of the sales teams’ perspectives to product management so the ordering tool could function in the way the sales department needed to achieve revenue through sales.o Development Team – Transformed weekly cross-functional team meetings to find root cause issues quicker, reducing response time by 40%. Show less

    • Product Manager | Engineer
      • Jul 1996 - May 2016

      o Tracked and maintained New Product Information progress as well as feature additions throughout the lifecycle of Alcatel-Lucent’s largest product family.o Due to the merger, Alcatel and Lucent had very different platforms, processes, and personnel for product configuration and ordering. I worked in both paradigms extremely well due to my adaptability and teamwork centric mindset.

Education

  • Aurora University
    Bachelor of Arts - BA, Computer Science
  • DeVry University
    Associate of Arts and Sciences - AAS, Electronics

Community

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