Manager, Solutions Consulting

• May 2021 - Present

Senior Solutions Consultant

• Nov 2018 - May 2021

Director of Solutions Consulting

• Nov 2017 - Nov 2018

• Deliver solutions for customers with over 2500 employees and $3 billion in annual revenue • Drive consulting engagements during discovery and implementation phases of sales cycle • Implement custom electronic RFP system for the largest independent agency in the U.S. • Educate the market on FastPay solutions as brand ambassador at industry trade shows • Lead product demos during sales enablement initiatives • Deliver solutions for customers with over 2500 employees and $3 billion in annual revenue • Drive consulting engagements during discovery and implementation phases of sales cycle • Implement custom electronic RFP system for the largest independent agency in the U.S. • Educate the market on FastPay solutions as brand ambassador at industry trade shows • Lead product demos during sales enablement initiatives

Director of Product Marketing

• Apr 2017 - Nov 2017

• Built partner integration documents to market to new and existing customer base• Authored political media white paper with American Association of Political Consultants• Wrote case studies for prospects and partners, leveraging customer experience and results• Collected customer feedback for future product enhancements• Developed user guides and training videos for media finance suite of software solutions• Created media finance buyer’s guide for distribution to prospects, customers, and partners Show less

Director of Media/Operations

• Jul 2012 - Mar 2017

• Helped close deals with sales team, acting as pre-sales subject matter expert• Implemented customers on various solutions• Managed offshore team that processed hundreds of thousands of media invoices annually• Reduced speed to process invoices by 50% for customers between 2012-2017• Grew strategic partnerships with WEX, MasterCard, and Mediaocean• Identified political media as a new vertical, adding additional revenue• Helped develop platform responsible for millions of dollars in B2B political media payments • Saved political agencies tens of thousands of dollars in check payment and FedEx costs Show less

Operations Supervisor/Team Lead

• Nov 2006 - Jul 2012

• Deployed Advantage, a financial and workflow management platform, to entire agency• Supervised outsourced team of seven finance specialists handling invoice reconciliation• Delivered accuracy and speed to reconciliation that exceeded agency and client benchmarks• Saved forty hours of department time per month by reducing paper-based invoice receipt

Promotional Services Coordinator

• May 2006 - Nov 2006

• Organized and oversaw a two-market dart tournament sponsored by Champps Restaurants• Planned and executed grand opening for fashion store Reiss on Newbury Street, Boston• Increased Reiss sales from $3K/day pre-opening to $20K immediately following opening• Promoted and executed grand opening of Not Your Average Joe’s restaurant in Medford, MA

Reconciliation Services Analyst

• Jun 2005 - May 2006

• Reconciled media invoices for agency customers across digital, out-of-home, broadcast, and print media• Negotiated with media suppliers during invoice discrepancy resolution process to secure makegoods and added value for customers• Created process documentation for Reconciliation Services Team to promote best practices

Senior Canadian Settlements Supervisor

• Sep 2004 - Jun 2005

• Managed six-person team of Canadian Settlements Administrators• Coordinated new employee and cross training initiatives and updated training manuals across all Global Services areas• Facilitated daily work and ensured accurate processing of all Canadian transactions

DTC Settlements Administrator

• Aug 2003 - Sep 2004

• Facilitated daily work and ensured accurate processing of all Depository Trust Company (DTC) transactions